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ServiceTrade vs FieldEdge Flat Rate (formerly Coolfront): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceTrade vs. FieldEdge Flat Rate (formerly Coolfront) is based on a specific set of business needs and context. The comparison uses 2549 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceTrade and FieldEdge Flat Rate (formerly Coolfront)

ServiceTrade, FieldEdge Flat Rate (formerly Coolfront), Loc8, ServiceM8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceTrade covers Sales Document Management, Engagement Management, Rating And Review Management, Workflow Management, etc.

FieldEdge Flat Rate (formerly Coolfront) focuses on Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceTrade

Focus area

ServiceTrade is better than FieldEdge Flat Rate (formerly Coolfront) for

Software Failure Risk

  • medium

logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

Software Failure Risk

  • medium

About

Mobile software for commercial service contractors

Simple tool that ensures your business is more profitable, efficient and consistent.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

29

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


rating and review management


workflow management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


lifetime value management


contact list management


competitive intelligence


training & onboarding


customer feedback management

measuring customer satisfaction


generation of new leads


relationship management



revenue cycle management




loyalty management


content management




billing and invoice management


products & pricelist management


sales review & feedback



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Improve visibility

  • Build brand awareness

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more
  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting