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Shape Software vs CiviCRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Shape Software low Failure Risk for CiviCRM medium
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Comparison Summary

This comparison report of Shape Software vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 1840 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shape Software and CiviCRM

Shape Software, and CiviCRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shape Software covers Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"With Shape, everything is made simple and easy to understand. Their customer service is quick and efficient if I ever need help with anything in the system. Before Shape, I was using multiple systems, but now everything is one place. My leads are or...ganized, and everything is tracked with tags. Added bonus: Shape connects to your calendar and emails. " - Nat Connella

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shape Software

Focus area

Shape Software is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than Shape Software for

Software Failure Risk

  • medium

About

CRM that connects team, applications, and clients in one centralized hub.

Open source CRM software for nonprofits

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

49

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction

capturing leads

Read Reviews (35)

Read Reviews (0)

lead nurturing

Read Reviews (30)

Read Reviews (0)

drip marketing

Read Reviews (19)

Read Reviews (0)

sales document management

Read Reviews (18)

Read Reviews (8)

contract management

Read Reviews (9)

Read Reviews (3)

digital signature

Read Reviews (4)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (5)

workflow management

Read Reviews (14)

Read Reviews (15)

lead tracking

Read Reviews (13)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (25)

engaging and following up

Read Reviews (12)

Read Reviews (20)

campaign management

Read Reviews (12)

Read Reviews (9)

campaign monitoring

Read Reviews (5)

Read Reviews (3)

generation of new leads

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (38)

sending & publishing communications

Read Reviews (6)

Read Reviews (15)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (3)

meeting management

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (3)

Read Reviews (8)

billing and invoice management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (2)

conversion management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (14)

social media management

Read Reviews (2)

Read Reviews (1)

social media analytics

Read Reviews (2)

Read Reviews (1)

lead qualification

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (1)

Read Reviews (21)

content management

Read Reviews (1)

Read Reviews (6)

contact list management

Read Reviews (1)

Read Reviews (70)

customer case management

Read Reviews (0)

Read Reviews (19)

membership management

Read Reviews (0)

Read Reviews (33)

community building

Read Reviews (0)

Read Reviews (7)

create learning path

Read Reviews (0)

Read Reviews (3)

courses & assessment

Read Reviews (0)

Read Reviews (3)

create learning path

Read Reviews (0)

Read Reviews (3)

subscription management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting