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Shift vs Front: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shift vs. Front is based on a specific set of business needs and context. The comparison uses 4215 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shift and Front

Shift, Stripo, Email on Acid, etc., belong to a category of solutions that help Email Marketing, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shift covers Workflow Management, Social Media Management with Social Media, Communication Management with E-Mail, Collaboration, etc.

Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shift

Focus area

Software Failure Risk

  • medium

logo Front

Focus area

Front is better than Shift for

Software Failure Risk

  • medium

About

The Best way to manage all Emails and App accounts

Customer Communication hub connecting all communication channels

Age

2013

2013

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

45

68

Total Goals
(we found evidences for)

3

12

Top Processes

Evidences indicate better relative satisfaction



social media management

managing social media account

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications




sales document management

contract management

proposal & quote management


engagement management

engaging and following up


helpdesk management


contact list management


training & onboarding


social media marketing


products & pricelist management


rating and review management


touchpoint management


channel management




sales call management


customer feedback management


content management


conversion management


knowledge management




lead qualification: technographic


lead qualification

lead qualification: technographic




revenue cycle management




sales review & feedback


pipeline management



Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Build brand awareness

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve stakeholder relations

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more
  • e-mail

  • chat

  • social media

  • text SMS

  • phone calls

  • Facebook

  • user generated content

  • website

  • blogs

  • Twitter

  • Slack

  • video

  • promotions

  • omnichannel

  • offline

  • on premises

  • mobile

  • mobile app

  • mass media

  • television

  • movies

  • print media

  • magazine

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting