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ShopBase vs Extensiv: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ShopBase vs. Extensiv is based on a specific set of business needs and context. The comparison uses 3748 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ShopBase and Extensiv

ShopBase, Extensiv, Segmentify, Barilliance, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ShopBase covers Engagement Management with Social Media, Upselling, Cross Selling, Advertisement with User Generated Content, etc.

Extensiv focuses on Helpdesk Management, Order Management, Workflow Management with Website, Offer Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ShopBase

Focus area

ShopBase is better than Extensiv for

Software Failure Risk

  • medium

logo Extensiv

Focus area

Extensiv is better than ShopBase for

Software Failure Risk

  • medium

About

Build a profitable eCommerce business

Ecommerce and warehouse integrations

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

22

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





promotion management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


discount management


social media management

scheduling post to social media


helpdesk management


bundling of products


segmentation and targeting


campaign management


contact list management


sales document management

proposal & quote management


products & pricelist management



workflow management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Reduce bounce

  • Improve ROI

  • Improve digital and social presence

  • Increase average basket value

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting