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Shopify POS vs PayPal Zettle: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shopify POS vs. PayPal Zettle is based on a specific set of business needs and context. The comparison uses 6890 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shopify POS and PayPal Zettle

Shopify POS, PayPal Zettle, Square Point of Sale, Lightspeed Retail, etc., belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shopify POS covers Helpdesk Management, Products & Pricelist Management with Website, Loyalty Management with Offline, Social Media Management with Social Media, etc.

PayPal Zettle focuses on Competitive Intelligence, Engagement Management, Social Media Management, Helpdesk Management, etc.

"It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four... café locations. " - Kris Linney

"We just needed a point-of-sale system that was streamlined, fast, and easy for us to train someone within 10 minutes. PayPal Zettle really provided that solution because it is so simple. I just put the card reader out in front of the customer and th...ey get how it works. " - Hillery S

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shopify POS

Focus area

Shopify POS is better than PayPal Zettle for

Software Failure Risk

  • low

logo PayPal Zettle

Focus area

Software Failure Risk

  • medium

About

POS Machine - Point of Sale System with Retail Software for ... - Shopify

Tools to build your business

Age

2004

Financials

SERIES C

M&A

Business Need

Total Processes
(we found evidences for)

86

20

Total Goals
(we found evidences for)

19

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


products & pricelist management


loyalty management

customise loyalty program



social media management

social media analytics

managing social media account

engaging on social media


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding




contact list management

creating contact list




referral management


content management


trade show marketing


promotion management



workflow management


campaign management



lifetime value management



knowledge management

creating knowledge base


social media marketing


rating and review management


sales document management

proposal & quote management


account management



customer feedback management


discount management


community building


business development


touchpoint management


channel management


revenue cycle management


courses & assessment

create learning path


sales call management



generation of new leads



competitive intelligence


payment management


international marketing


personalized marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve ROI

  • Improve visibility

  • Improve brand engagement

  • Improve consistency

  • Scale best practices

  • Improve internal communications

  • Increase average basket value

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 16 more
  • Launch new products

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • events

  • mobile

  • mobile app

  • See 2 more
  • offline

  • point of sale

  • events

  • mobile

  • mobile app

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting