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Simplesat vs Informizely platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Simplesat vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 2559 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplesat and Informizely platform

Simplesat, Informizely platform, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

"With Simplesat, we’ve become more transparent as a team, improving internal communication about what makes customers happy and what tactics are resonating best. " - Jeff Dettloff

"I highly recommend Informizely for the serious optimisation specialist. Of all tools out there, Informizely offers the best combination of functionality, price and excellent support. " - Alexander Krieger

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplesat

Focus area

Simplesat is better than Informizely platform for

Software Failure Risk

  • low

logo Informizely platform

Focus area

Software Failure Risk

  • low

About

Customer feedback system to collect customer satisfaction data to improve the business

Survey Platform to Improve Website, Service and Conversion Rate

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

24

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


rating and review management


sales document management


generation of new leads


loyalty management

customise loyalty program


sales review & feedback


workflow management


motivation management


lifetime value management


contact list management



training & onboarding


products & pricelist management



social media management

social media analytics


competitive intelligence


promotion management


discount management



conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more
  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting