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Simplesat vs YesInsights: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Simplesat vs. YesInsights is based on a specific set of business needs and context. The comparison uses 2238 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplesat and YesInsights

Simplesat, YesInsights, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds

"When I sent a Surveymonkey survey, I might be lucky I if get 10 people to respond.With YesInsights, I got 90 people to respond. " - Eric Siu

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplesat

Focus area

Simplesat is better than YesInsights for

Software Failure Risk

  • low

logo YesInsights

Focus area

Software Failure Risk

  • medium

About

Customer feedback system to collect customer satisfaction data to improve the business

Customer feedback tool to get actionable feedback to improve the business and experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

37

12

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


rating and review management


sales document management


generation of new leads


loyalty management

customise loyalty program


sales review & feedback


workflow management


motivation management


lifetime value management


contact list management



training & onboarding


products & pricelist management



social media management


competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • See 2 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting