Overview: Simpplr and Gusto as Team Collaboration Category solutions.

Simpplr and Gusto both offer robust solutions within the Team Collaboration category but cater to different operational needs and industries. Simpplr excels in engagement and content management, predominantly serving enterprises within the technology sector. Gusto, on the other hand, focuses on training and onboarding with a strong emphasis on large enterprises, especially in diverse fields including software and accounting. Each product's unique features and support channels reflect their alignment with the operational demands and strategic goals of their respective user bases.

Simpplr: Simpplr transforms employee experience and internal comms with its AI-powered platform. The software goes beyond the traditional intranet.

Gusto: Gusto is a software platform for payroll and HR services. It simplifies employee management for small businesses.

Simpplr and Gusto: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Simpplr enhances engagement management and collaboration, aligning closely with companies focused on internal communication improvements. read more →

Gusto supports training and onboarding, suiting organizations that prioritize streamlined helpdesk and communication management. read more →

Business Goals

Simpplr facilitates the improvement of internal communications and ROI, essential for companies scaling best practices. read more →

Gusto aids in acquiring customers and enhancing relationships, appealing to businesses increasing their sales footprints. read more →

Core Features

Simpplr offers custom reports, analytics, and seamless data integration, appealing to analytics-focused organizations. read more →

Gusto excels with compliance features, ease of migration, and comprehensive integration options, crucial for diverse user needs. read more →

Vendor Support

Simpplr provides 24/7 support alongside training and email support, vital for enterprises needing constant assistance. read more →

Gusto's extensive 24/7 support with phone and email channels suits companies with intensive operational schedules. read more →

Segments and Industries

Simpplr caters mainly to enterprise and tech industries, reflecting its suitability for software and IT services firms. read more →

Gusto predominantly serves large enterprises across various sectors, including accounting and marketing. read more →

Operational Alignment

Simpplr integrates well with enterprises needing robust content and engagement management solutions. read more →

Gusto fits seamlessly into environments requiring substantial training support and comprehensive communication management. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Export

Read peer / expert warnings.

Data Import

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Others

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

AI Powered

Read peer / expert warnings.

Most deployed common Use Cases for Simpplr and Gusto

How efficiently Does Simpplr and Gusto manage your Engagement Management?

Simpplr and Gusto both focus on employee engagement. Simpplr emphasizes creating a social intranet to improve communication and engagement, while Gusto focuses on a broader platform that integrates onboarding, payroll, insurance, and engagement features. Simpplr relies on employee participation, requiring them to actively engage with the platform, while Gusto's engagement features are more integrated into its core functionalities. However, both systems require follow-up from customer support for certain issues.

"...Our goal was to establish a baseline for ourselves and use it to improve engagement...." Testimonial by Mehroz Baig, Associate Manager, Global Communications - Internal Communications, AppDynamics

"...They always follow up and make sure we have everything...." Peer review by Ariel J., Owner, Retail

What solutions does Simpplr and Gusto provide for Training & Onboarding?

Simpplr focuses on streamlining communication, providing onboarding resources, and consolidating company information. Gusto provides a platform for onboarding, paying, insuring, and engaging employees. Simpplr offers extensive support and guidance throughout the onboarding process, while Gusto offers a self-onboarding feature and responsive support. The comments provide limited insight into the specific training aspects offered by each tool.

"...As a knowledge-management tool it's helped us consolidate documents and information to be the single point of access for our team needs from onboarding to work processes...." Peer review by DJ C., Marketing and Advertising

"...Gusto made onboarding much easier and is an excellent platform for reviewing and managing my paychecks...." Peer review by Verified Reviewer, Banking

How does Simpplr and Gusto facilitate Helpdesk Management?

Simpplr and Gusto both offer helpful customer support. Simpplr focuses on decreasing helpdesk tickets by providing information through its platform, while Gusto offers direct support for payroll and HR-related issues. Simpplr's support team is praised for being helpful even after implementation, while Gusto's customer service is known for its quick response times and ability to resolve issues. However, some users have expressed concerns about the complexity of setting up Gusto, highlighting a limitation in their onboarding process.

"...- Easy to administrate - The synchronisation with salesforce is very helpful - Technical support and advice from the Simpplr team...." Peer review by Caroline W, Business Analyst Salesforce

"...It was super easy to setup, very supportive help desk and you can actually chat with support while you are in the tool, allowing them to help you in real time...." Peer review by Raymond S., CEO, Computer Software