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SITECORE EXPERIENCE COMMERCE vs SAP Commerce Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SITECORE EXPERIENCE COMMERCE vs. SAP Commerce Cloud is based on a specific set of business needs and context. The comparison uses 1370 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SITECORE EXPERIENCE COMMERCE and SAP Commerce Cloud

SITECORE EXPERIENCE COMMERCE, and SAP Commerce Cloud belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SITECORE EXPERIENCE COMMERCE covers Content Management with Mobile, Engagement Management, Personalized Marketing with Website, Products & Pricelist Management with Offline, etc.

SAP Commerce Cloud focuses on Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

"Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. " - Elis Bebb

"We’re leveraging the SAP Commerce Cloud to support our growth, both by capturing more top-line sales and improving the customer experience. " - Jim Ferolo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SITECORE EXPERIENCE COMMERCE

Focus area

Software Failure Risk

  • medium

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than SITECORE EXPERIENCE COMMERCE for

Software Failure Risk

  • low

About

.NET e-commerce platform | Sitecore Experience Commerce‚ | Sitecore

Commerce cloud solution for long-term customer loyalty

Age

2001

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

29

66

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction


searching for content

content publishing


engagement management

engaging and following up


personalized marketing


products & pricelist management



workflow management


training & onboarding


helpdesk management


campaign management




rating and review management


sales document management

proposal & quote management


generation of new leads


promotion management


contact list management


communication management

sending & publishing communications



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


social media analytics


social media management

social media analytics


lifetime value management



customer case management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


discount management



account management


community building


segmentation and targeting




social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

high

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low

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Business Setting