SAP Commerce Cloud Overview
SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.
Use Cases
Customers recommend Engagement Management, Products & Pricelist Management, Content Management, as the business use cases that they have been most satisfied with while using SAP Commerce Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Commerce Cloud.
SAP Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Commerce Cloud works with different mediums / channels such as Omnichannel. Mobile. Mobile App etc.
SAP Commerce Cloud's features include Personalization, Dashboard, Templates, etc. and SAP Commerce Cloud support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also SAP Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage." - Art Sebastian
SAP Commerce Cloud, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Commerce Cloud
Top Industries
- Information Technology and Services
- Retail
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Mid Market
SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on SAP Commerce Cloud Use Cases
What Are the key features of SAP Commerce Cloud for Engagement Management?
How efficiently Does SAP Commerce Cloud manage your Products & Pricelist Management?
What solutions does SAP Commerce Cloud provide for Content Management?
How can SAP Commerce Cloud optimize your Proposal & Quote Management Workflow?
What benefits does SAP Commerce Cloud offer for Onboarding?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
|
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We’re leveraging the SAP Commerce Cloud to support our growth, both by capturing more top-line sales and improving the customer experience. Testimonial By Jim Ferolo |
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With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Art Sebastian VP Digital Experience Casey’s General Stores Inc |
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
|
Jim Ferolo Vice President Chief Information Officer Maui Jim Inc |
We’re leveraging the SAP Commerce Cloud to support our growth, both by capturing more top-line sales and improving the customer experience. Testimonial By Jim Ferolo |
|
Bimal Tripathi Executive Director IT Maxim Integrated |
With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
Case Studies
CASE STUDY Coldplay
CASE STUDY FC Bayern
CASE STUDY Cirque du Soleil
CASE STUDY Siemens Healthineers
CASE STUDY NHL (National Hockey League)
CASE STUDY Sharks Sports & Entertainment (SSE)
Video
Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know
Frequently Asked Questions(FAQ)
for SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.
It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.
It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.
What is SAP Commerce Cloud used for?
What are the top features of SAP Commerce Cloud?
Who uses SAP Commerce Cloud?
What are SAP Commerce Cloud alternatives?
Where is SAP Commerce Cloud located?
Peers used SAP Commerce Cloud for engagement management and products & pricelist management
SAP Commerce Cloud Competitors
SAP Commerce Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
SAP Commerce Cloud Integrations
SAP Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Commerce Cloud
Software Failure Risk Guidance
?for SAP Commerce Cloud
Overall Risk Meter
Top Failure Risks for SAP Commerce Cloud
SAP SE News
SAP's Strategic Acquisition of SmartRecruiters: A Catalyst for HCM Dominance and AI ...
SAP has acquired SmartRecruiters to enhance its Human Capital Management (HCM) suite with AI-driven talent acquisition tools. This strategic move aims to close SAP's talent acquisition gap and position it strongly in the AI-driven HR market, projected to grow significantly. The integration of SmartRecruiters' SaaS model is expected to boost SAP's cloud revenue and provide a competitive edge against rivals like Workday and Oracle.
Kawan Lama Group Strengthens Operational Efficiency and Scalability with RISE with SAP
Kawan Lama Group, an Indonesian conglomerate, is enhancing operational efficiency and scalability by implementing RISE with SAP. This cloud-based ERP platform helps the company streamline processes, centralize data, and support omni-channel growth. The transformation aims to improve inventory management, supply chain, and customer service, positioning Kawan Lama as a future-ready enterprise.
SAP expands in Slovakia despite IT hiring slowdown - The Slovak Spectator
SAP is expanding its operations in Slovakia, hiring over 45 developers in Bratislava and Koice, despite a regional IT hiring slowdown. The new roles focus on mobile apps and SAP software development, contrasting with SAP's global streamlining efforts.
Auto-Color RAT targets SAP NetWeaver bug in an advanced cyberattack - CSO Online
Attackers exploited a critical SAP NetWeaver vulnerability, CVE-2025-31324, to deploy the Auto-Color RAT, targeting Linux systems. The flaw allows remote code execution, posing significant security risks. SAP has issued patches and advises immediate updates to prevent exploitation. The incident underscores the need for robust SAP system defenses and cross-departmental collaboration in cybersecurity.
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