SAP Commerce Cloud Overview
SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.
Use Cases
Customers recommend Engagement Management, Products & Pricelist Management, Content Management, as the business use cases that they have been most satisfied with while using SAP Commerce Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Commerce Cloud.
SAP Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Commerce Cloud works with different mediums / channels such as Omnichannel. Mobile. Mobile App etc.
SAP Commerce Cloud's features include Personalization, Dashboard, Templates, etc. and SAP Commerce Cloud support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also SAP Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oi...ls." - Todd Thompson
SAP Commerce Cloud, Optimizely Customized Commerce, Adobe Commerce, Miva eCommerce, Salesforce B2C Commerce, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Commerce Cloud
Top Industries
- Information Technology and Services
- Retail
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Mid Market
SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on SAP Commerce Cloud Use Cases
What solutions does SAP Commerce Cloud provide for Engagement Management?
What solutions does SAP Commerce Cloud provide for Products & Pricelist Management?
How can SAP Commerce Cloud optimize your Content Management Workflow?
How efficiently Does SAP Commerce Cloud manage your Proposal & Quote Management?
What makes SAP Commerce Cloud ideal for Onboarding?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
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Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
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With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Todd Thompson CIO doTERRA |
We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oils. Testimonial By Todd Thompson |
|
Art Sebastian VP Digital Experience Casey’s General Stores Inc |
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
|
Bimal Tripathi Executive Director IT Maxim Integrated |
With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Retail
|
Retail |
Case Study Maui Jim Inc.Read More |
Telecommunications
|
Telecommunications |
Case Study TesscoRead More |
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
Case Study dōTERRARead More |
Video
Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know
Frequently Asked Questions(FAQ)
for SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.
It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.
It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.
What is SAP Commerce Cloud used for?
What are the top features of SAP Commerce Cloud?
Who uses SAP Commerce Cloud?
What are SAP Commerce Cloud alternatives?
Where is SAP Commerce Cloud located?
Peers used SAP Commerce Cloud for engagement management and products & pricelist management
SAP Commerce Cloud Competitors
SAP Commerce Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
SAP Commerce Cloud Integrations
SAP Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Commerce Cloud
Software Failure Risk Guidance
?for SAP Commerce Cloud
Overall Risk Meter
Top Failure Risks for SAP Commerce Cloud
SAP SE News
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Fujitsu drives business process improvement at Mitsubishi Electric Engineering using SAP ...
Fujitsu is improving business processes at Mitsubishi Electric Engineering using SAP Signavio.
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SAP and AWS are helping the BBC streamline their IT systems.
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Fireside Chat: AI and Data Security
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Join Our Fireside Chat: Navigating AI and Data Security
Date: June 25th, 2024
Time: 10:00 AM PST / 1:00 PM EST
Overview: Artificial Intelligence (AI) is revolutionizing the way businesses operate, offering unprecedented opportunities for enhancing user experiences and optimizing processes. However, with great power comes great responsibility. Ensuring data security and mitigating potential risks are crucial as organizations adopt AI technologies.
SAP Concur invites you to a fireside chat with a panel of AI and Data Security experts. This engaging session will delve into key aspects of adopting AI responsibly, addressing potential pitfalls, and ensuring data security.
Topics:
- Embracing AI to stay competitive and leveraging large data sets effectively.
- Understanding and mitigating bias in AI models and data privacy risks.
- Managing employee AI usage with proper governance.
- Vetting AI vendors for data handling policies and transparency.
Why Attend?
- Learn from industry experts about the latest trends in AI and data security.
- Discover strategies for leveraging AI responsibly in your organization.
- Understand the importance of transparency and compliance in AI usage.
- Get practical advice on managing AI tools and vendors within your company.
Panelists:
- Chris Auger, CEO, CloudForged.io
- Stephen Semmelroth, Sr Director of Security, Avant
Moderator:
- Geniece McColgan, SAP Concur
How to Register: Register now to secure your spot and ensure you stay at the forefront of AI and data security advancements. Click here to sign up.
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