SAP Commerce Cloud Overview
SAP Commerce Cloud simplifies complex B2B models and buying processes while enhancing customer experiences. It drives business agility and optimizes inventory with an API-first, microservices-based architecture.
Use Cases
Customers recommend Engagement Management, Products & Pricelist Management, Content Management, as the business use cases that they have been most satisfied with while using SAP Commerce Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Commerce Cloud.
SAP Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Commerce Cloud works with different mediums / channels such as Omnichannel. Mobile. Mobile App etc.
SAP Commerce Cloud's features include Personalization, Dashboard, Templates, etc. and SAP Commerce Cloud support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also SAP Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world." - KammyWestphal
SAP Commerce Cloud, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Commerce Cloud
Top Industries
- Information Technology and Services
- Retail
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Mid Market
SAP Commerce Cloud is popular in Information Technology And Services, Retail, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on SAP Commerce Cloud Use Cases
How does SAP Commerce Cloud facilitate Engagement Management?
What makes SAP Commerce Cloud ideal for Products & Pricelist Management?
How does SAP Commerce Cloud facilitate Content Management?
How can SAP Commerce Cloud enhance your Proposal & Quote Management process?
Why is SAP Commerce Cloud the best choice for Onboarding?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SAP Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
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With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
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Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
KammyWestphal IT Manager Carestream Health |
When we enable customers to get support on the world’s most popular messaging apps, our business stays agileand relevant. SAP solutions made it possible for us to enter the mobile-first world. Testimonial By KammyWestphal |
|
Bimal Tripathi Executive Director IT Maxim Integrated |
With SAP Customer Data Cloud and SAP Commerce Cloud, we were able to enhance our e-commerce platform. We increased almost 10 times in terms of revenue generation and reduced point of sale challenges that we had with our previous system. Testimonial By Bimal Tripathi |
|
Art Sebastian VP Digital Experience Casey’s General Stores Inc |
Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. Testimonial By Art Sebastian |
Case Studies
CASE STUDY ALDO
CASE STUDY Team Liquid
CASE STUDY FC Bayern
CASE STUDY FC Bayern
CASE STUDY Rheem Australia
CASE STUDY Delta Air Lines
Video
Deep Dive into SAP Commerce Cloud Architecture: Everything You Need to Know
Frequently Asked Questions(FAQ)
for SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud is an end-to-end, extendable solution that provides a cloud-native, headless platform, to work directly in the back end. It drives digital transformation enabling it to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. It taps into continuous, agile innovation to increase growth, conversions, and long-term customer loyalty and helps to increase customer satisfaction, conversion, and order value by delivering experiences based on in-the-moment intent and affinities.
It simplifies complex B2B models and buying processes, creates rich enhanced experiences, and achieves the agility to drive the business forward. It helps to get closer to the audience and drive more revenue and higher profits with a complete view of customers. It streamlines business and keeps up with shifting market demands through intuitive product content and catalog management.
It provides support to customers by an API-first, microservices-based architecture and maximum site availability and performance. It responds to customers better with a holistic, end-to-end view of their engagements, and optimizes inventory by connecting demand signals to supply chains.
What is SAP Commerce Cloud used for?
What are the top features of SAP Commerce Cloud?
Who uses SAP Commerce Cloud?
What are SAP Commerce Cloud alternatives?
Where is SAP Commerce Cloud located?
Peers used SAP Commerce Cloud for engagement management and products & pricelist management
SAP Commerce Cloud Competitors
SAP Commerce Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (101) |
SAP Commerce Cloud Integrations
SAP Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Commerce Cloud
Software Failure Risk Guidance
?for SAP Commerce Cloud
Overall Risk Meter
Top Failure Risks for SAP Commerce Cloud
SAP SE News
RChilli Launches Application on SAP SuccessFactors Marketplace - StreetInsider
RChilli has launched its application on the SAP SuccessFactors Marketplace, expanding integration options for SAP SuccessFactors users. The new solution enables streamlined resume parsing and data enrichment, enhancing HR processes for enterprises leveraging SAP's cloud-based human capital management platform.
BIKE24 streamlined its entire process with SAP S/4HANA Public Cloud - Trademagazin
BIKE24, a leading German online cycling retailer, has optimized its operations by implementing SAP S/4HANA Public Cloud. This cloud ERP solution enables BIKE24 to manage 77,000 products from 800 manufacturers efficiently, supporting rapid order fulfillment and scalable business processes for the growing cycling market.
SAP June 2025 Patch Day - 14 Vulnerabilities Patched Across Multiple Products
SAP released its June 2025 Security Patch Day update, fixing 14 vulnerabilities across various enterprise products. The update addresses critical authorization bypass and cross-site scripting flaws, with CVSS scores up to 9.6. SAP urges all customers to apply these patches immediately to secure business-critical systems against potential cyber threats.
Alibaba Group and SAP Announce Strategic Partnership to Accelerate AI-Powered Digital ...
Alibaba Group and SAP have formed a strategic partnership to accelerate AI-powered digital transformation for enterprises in China. The collaboration will integrate SAPs business applications with Alibaba Clouds AI and cloud infrastructure, enabling joint solutions for intelligent enterprise operations. This partnership targets digital innovation, data-driven decision-making, and scalable cloud deployments for Chinese businesses.
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