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Compare Sitecore Experience Platform vs Salesforce Commerce Cloud

Comparison Summary

This comparison report of Sitecore Experience Platform vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 2557 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sitecore Experience Platform and Salesforce Commerce Cloud

Sitecore Experience Platform, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help Content Management Systems, whereas Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Sitecore Experience Platform, Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sitecore Experience Platform was founded in 2001. It covers Content Management with Website, Engagement Management with Website, Workflow Management with Website, Communication Management with Website, etc.

Salesforce Commerce Cloud was established in 2001. Similar to Sitecore Experience Platform, Salesforce Commerce Cloud focuses on Engagement Management with Offline, Social Media Management, Merchandising with Promotions, Content Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Sitecore Experience Platform

Focus area

Sitecore Experience Platform is better than Salesforce Commerce Cloud for

Software Failure Risk

  • medium

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Sitecore Experience Platform for

Software Failure Risk

  • low

About

Customer experience platform | Sitecore Experience Platform (XP ...

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Age

2001

1999

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

50

77

Total Goals
(we found evidences for)

15

13

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


engagement management

engaging and following up


workflow management


communication management

sending & publishing communications


campaign management

campaign analytics

campaign monitoring



training & onboarding


generation of new leads


loyalty management

identify target customers



conversion management



products & pricelist management


personalized marketing


sales document management

proposal & quote management

contract management


distribution management


international marketing




rating and review management


contact list management


helpdesk management



segmentation and targeting


opportunity management


lifetime value management



social media analytics


social media management

social media analytics




sales call management



competitive intelligence



promotion management


relationship management


account management


pipeline management


discount management


category management


touchpoint management



channel management


database marketing


business development


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Improve brand engagement

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 12 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more
  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

high

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low

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Business Setting