Sitecore Experience Platform Overview
Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.
Use Cases
Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.
Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.
Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust." - Elis Bebb
Sitecore Experience Platform, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sitecore Experience Platform
Top Industries
- Financial Services
- Information Technology and Services
- Consumer Goods
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on Sitecore Experience Platform Use Cases
What solutions does Sitecore Experience Platform provide for Content Management?
What Are the key features of Sitecore Experience Platform for Engagement Management?
What benefits does Sitecore Experience Platform offer for Workflow Management?
How efficiently Does Sitecore Experience Platform manage your Communication Management?
What makes Sitecore Experience Platform ideal for Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb |
|
No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun |
|
The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Elis Bebb Change Manager Healthspan |
Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb |
|
Lance Korsun Director of Marketing Product Management FIS |
No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun |
|
Richard Post Corporate Product Owner Aeres |
The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post |
Case Studies
Case Study CWB Financial Group
Case Study Van Lanschot
Case Study FIS
Case Study SCHOTT
Case Study Aeres
Case Study Healthspan
Frequently Asked Questions(FAQ)
for Sitecore Experience Platform
What is Sitecore Experience Platform?
Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.
It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.
It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.
What is Sitecore Experience Platform used for?
What are the top features of Sitecore Experience Platform?
Who uses Sitecore Experience Platform?
What are Sitecore Experience Platform alternatives?
Where is Sitecore Experience Platform located?
Peers used Sitecore Experience Platform for content management and engagement management
Sitecore Experience Platform Competitors
Sitecore Experience Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (87) |
| Custom Reports | Read Reviews (150) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (87) |
| Custom Reports | Read Reviews (150) |
Software Failure Risk Guidance
?for Sitecore Experience Platform
Overall Risk Meter
Top Failure Risks for Sitecore Experience Platform
Sitecore News
Sitecore deployments exploited with reused sample machine key | SC Media
Sitecore disclosed a critical vulnerability (CVE-2025-53690) affecting its Experience Manager, Platform, and Commerce instances due to the reuse of a sample machine key, enabling ViewState deserialization attacks. Mandiant Threat Defense disrupted the attack, which involved deploying reconnaissance tools and escalating privileges. Sitecore advises affected customers to rotate machine keys and secure their environments.
Sitecore Delivers Customers 371% Return on Investment with Modern Platform Built for Agentic Era - PR Newswire
Sitecore's XM Cloud platform, highlighted in a Forrester Consulting study, offers a 371% ROI over three years and boosts digital conversions by 50%. The AI-first, SaaS-native content management solution enhances marketing effectiveness and efficiency, enabling real-time personalization and adaptive marketing strategies. XM Cloud was also named "Best Content Management Platform" in the 2025 MarTech Breakthrough Awards.
Sitecore & Gradial join forces to automate marketing campaigns
Sitecore has partnered with Gradial AI to automate marketing campaigns by integrating Gradial's AI-powered orchestration platform with Sitecore's digital experience platform. This collaboration aims to streamline campaign execution, reduce reliance on additional tools, and enhance rapid, data-driven marketing delivery. The partnership reflects Sitecore's commitment to AI-powered automation in marketing.
Sitecore Scales Global Partner Ecosystem with New Diamond Tier, Strategic Expansion in Iberia, and Annual Partner Awards
Sitecore has launched a new Diamond tier in its global partner program and expanded its partnership with Noesis to strengthen its presence in Portugal and Spain. The Diamond tier highlights partners excelling in Sitecore's digital experience platform. Sitecore also celebrated its annual Sales Performance Partner Awards, recognizing top partners like Americaneagle.com, Altudo, and Horizontal Digital for their contributions to digital transformation.
Sitecore Profile
HQ Location
101 California Street, Suite 1600, San Francisco, CA, 94111
Employees
501-1000
Social
Financials
PRIVATE
