Sitecore Experience Platform Overview

Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.

Other use cases:

  • Communication Management
  • Campaign Management
  • Digital Marketing
  • Training & Onboarding
  • Generation Of New Leads
  • Identify Target Customers
  • Collaboration
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
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Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.

Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster." - Lance Korsun

Sitecore Experience Platform, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Sitecore Experience Platform Use Cases

What Are the key features of Sitecore Experience Platform for Content Management?

How does Sitecore Experience Platform facilitate Engagement Management?

What solutions does Sitecore Experience Platform provide for Workflow Management?

What Are the key features of Sitecore Experience Platform for Communication Management?

How does Sitecore Experience Platform facilitate Campaign Management?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun
Sitecore Experience Platform testimonial

Nick Culo

VP of Marketing

CWB Financial Group

Clients love working with CWB because of the personal connection. We’re obsessed with our clients’ success, and Sitecore enables CWB to create that unique experience with the website as the digital hub. Testimonial By Nick Culo
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr
CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun
Sitecore Experience Platform testimonial

Nick Culo

VP of Marketing

CWB Financial Group

Clients love working with CWB because of the personal connection. We’re obsessed with our clients’ success, and Sitecore enables CWB to create that unique experience with the website as the digital hub. Testimonial By Nick Culo
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr

Case Studies

Consumer Goods

Case Study Healthspan

How Healthspan drives up revenue by 11% with Sitecore Experience Platform

Financial Services

Case Study CWB Financial Group

How Canadian Western Bank enhances its fortunes with Sitecore Experience Platform

Education

Case Study Aeres

How using Sitecore Experience Platform, Aeres manages and create new sites as and when educational institutions become a part of their organization.

Manufacturing

Case Study SCHOTT

How SCHOTT builds multi-product, multi-industry digital marketing platform with Sitecore Experience Platform

Information Technology and Services

Case Study FIS

How FIS leverages Sitecore to improve its personalization and increase website engagement by more than 200%

Banking

Case Study Van Lanschot

How Van Lanschot delivers standout customer experiences with Sitecore, boosting conversions and engagement by taking a personal approach

Frequently Asked Questions(FAQ)

for Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.

It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Experience Platform for content management and engagement management

Sitecore Experience Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (12)
Analytics

4.38/5

Read Reviews (87)
Custom Reports

3.96/5

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (12)
Analytics

4.38/5

Read Reviews (87)
Custom Reports

3.96/5

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Sitecore News

Partnership

Sitecore Scales Global Partner Ecosystem with New Diamond Tier, Strategic Expansion in Iberia, and Annual Partner Awards

Sitecore has launched a new Diamond tier in its global partner program and expanded its partnership with Noesis to strengthen its presence in Portugal and Spain. The Diamond tier highlights partners excelling in Sitecore's digital experience platform. Sitecore also celebrated its annual Sales Performance Partner Awards, recognizing top partners like Americaneagle.com, Altudo, and Horizontal Digital for their contributions to digital transformation.

Partnership

Sitecore Sharpens AI Focus with Strategic Partnership and New Leadership Appointments

Sitecore has announced a strategic partnership with Gradial to enhance its digital experience platform (DXP) with AI-powered orchestration capabilities. This collaboration aims to automate marketing operations, enabling marketers to deliver personalized campaigns more efficiently. Additionally, Sitecore has appointed a new executive team, including Michael Bannon as President, Michelle Boockoff-Bajdek as CMO, and Dave Tilbury as COO, to drive its AI-focused strategy.

Product

Sitecore Puts Marketers in Control with XM Cloud Sandbox Access - PR Newswire

Sitecore has launched a free trial of its XM Cloud, an AI-first, SaaS-native content management solution. This trial allows marketers to access advanced content editing, personalization, and AI capabilities, enabling them to create digital experiences quickly and independently. XM Cloud is part of Sitecore's digital experience platform, which has been recognized for its security and agility, and is used by global brands like Ausgrid and LexisNexis Risk Solutions.

Awards

Sitecore Awarded 2025 CSO for Excellence in Cybersecurity Innovation - MarTech Cube

Sitecore received the 2025 CSO Award for Excellence in Cybersecurity Innovation, recognizing its leadership in advancing secure digital experience platforms. This honor highlights Sitecores commitment to cybersecurity in content management and digital marketing technology.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE