Skilljar vs. SAP SuccessFactors Learning: Learning Management System Solution Comparison 2025

Overview: Skilljar and SAP SuccessFactors Learning as Learning Management System Category solutions.

Skilljar focuses on seamless customer onboarding and engagement, with standout analytics features supporting mid-market and enterprise users in software and insurance sectors. It offers 24/7 support, ensuring strong customer relationships and lifetime value. SAP SuccessFactors Learning emphasizes comprehensive training with AI-powered analytics for scaling best practices, suited for diverse industries like manufacturing and automotive. While Skilljar shines in customer engagement management, SAP SuccessFactors Learning excels in analytics and operational scalability.

Skilljar: Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

SAP SuccessFactors Learning: SAP SuccessFactors Learning is an LMS that enhances employee skills and compliance through automated, relevant training. It supports collaborative learning, mobile access, and generates revenue via for-profit training.

Skilljar and SAP SuccessFactors Learning: Best Use cases based on the customer satisfaction data

Skilljar

4.7

SAP SuccessFactors Learning

3.9

AI Powered

Key Capabilities Supported

Skilljar excels in training & onboarding and engagement management, aligning with the needs of customer-facing teams who require effective onboarding processes and continuous engagement. read more →

SAP SuccessFactors Learning supports training & onboarding, collaboration, and workflow management, catering to organizations needing comprehensive training solutions and workflow improvements. read more →

Business Goals

Skilljar helps achieve goals like acquiring customers and enhancing relationships, making it a go-to for businesses aiming to boost customer acquisition and relationship building efforts. read more →

SAP SuccessFactors Learning facilitates scaling best practices and enhancing customer relationships, ideal for companies looking to scale operations and optimize customer interactions. read more →

Core Features

Skilljar stands out with custom reports and integration capabilities, meeting diverse user needs for detailed analytics and seamless system integration. read more →

SAP SuccessFactors Learning is strong in analytics, AI-powered insights, and custom reporting, providing robust tools for in-depth analysis and decision-making. read more →

Vendor Support

Skilljar offers 24/7 support along with phone, chat, and email options, accommodating businesses that often need constant vendor support. read more →

SAP SuccessFactors Learning also provides 24/7 support and multiple contact methods, aligning with enterprises that require reliable vendor communication. read more →

Segments and Industries

Skilljar is predominantly utilized by mid-market and enterprise sectors in industries like software and insurance, reflecting its suitability for tech-focused and financial enterprises. read more →

SAP SuccessFactors Learning is used by small to large enterprises across manufacturing and automotive industries, indicating its adaptability in these sectors. read more →

Operational Alignment

Skilljar fits well in operations that are mid-sized to large-scale, especially where ongoing training and customer engagement are pivotal. read more →

SAP SuccessFactors Learning suits diverse organizational scales, offering tools to streamline complex training processes and facilitate seamless operations. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Chat Support

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Email Support

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24/7 Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Skilljar and SAP SuccessFactors Learning

How can Skilljar and SAP SuccessFactors Learning enhance your Training & Onboarding process?

Skilljar and SAP SuccessFactors Learning are both used for onboarding. Skilljar focuses on customer onboarding and training, while SAP SuccessFactors Learning focuses on employee onboarding and training. Both tools provide a platform for managing and delivering training content. Skilljar offers more control over the content and design of training programs, while SAP SuccessFactors Learning has a more integrated approach with other HR functions. However, both platforms may require extensive setup and customization.

"...If you have ever used a service where you must abide by "their" rules, "their" requirements, and "their" approval of what "they" think is good for an online training course, then you will have complete relief by having total control of "your" online training program...." Peer review by Brett Shavers

"...We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll. . ...." Peer review by Verified Reviewer

How can Skilljar and SAP SuccessFactors Learning enhance your Engagement Management process?

Both Skilljar and SAP SuccessFactors Learning focus on increasing engagement. Skilljar emphasizes customer engagement through online training, providing multimedia course creation, mobile-responsive learning, and CRM integrations. SAP SuccessFactors Learning focuses on employee engagement through various HR functions, including training and goal setting. While Skilljar's platform enables tracking customer engagement through metrics such as attendance, registrations, and feedback, SAP SuccessFactors Learning helps track employee engagement through objectives and performance assessments.