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Slack vs Concord: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Slack vs. Concord is based on a specific set of business needs and context. The comparison uses 71931 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Slack and Concord

Slack, Microsoft Teams, Yammer, etc., belong to a category of solutions that help Team Collaboration, whereas Concord, CobbleStone Contract Insight, Juro, etc., belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Slack covers Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

"We manage a fleet that’s on the street 100% of the time, and we needed a communication tool that allows us to get alerts in real time for many different issues. Email doesn’t work. I knew we needed Slack. " - Alexis Marcadet

"Concord has been very helpful with respect to making sure that we have access to everything in a way that doesn’t rely on one person to have to be able to get to it. " - Shane Mulrooney

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Slack

Focus area

Slack is better than Concord for

Software Failure Risk

  • low

logo Concord

Focus area

Concord is better than Slack for

Software Failure Risk

  • low

About

Slack: Where work happens

Concord | The Contract Success Platform

Age

2009

Financials

SERIES H

SERIES B

Business Need

Total Processes
(we found evidences for)

136

50

Total Goals
(we found evidences for)

20

14

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


content publishing

searching for content


sales document management

proposal & quote management


engagement management

engaging and following up



training & onboarding


conference call management


helpdesk management


trade show marketing


knowledge management

creating knowledge base


sales call management

meeting management


social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics

monitoring social media


touchpoint management


contact list management

creating contact list



customer feedback management

measuring net promoter score

measuring customer satisfaction




lead qualification

lead qualification: technographic


products & pricelist management


generation of new leads


community building


conversion management




sales review & feedback




campaign management

campaign monitoring

campaign analytics



relationship management


business development



loyalty management

customise loyalty program



account management


rating and review management




customer case management



social media marketing


motivation management


competitive intelligence


promotion management



courses & assessment

track learning progress

create learning path


performance management




international marketing


discount management


follower management



lifetime value management







category management


distribution management


revenue cycle management




pipeline management



relationship marketing



calendar management


referral management



billing and invoice management



sales incentive management


personalized marketing


negotiation management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Grow market share

  • Improve stakeholder relations

  • Launch new products

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • Increase customer life time value

  • Manage risk

  • See 17 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting