Slack Overview
Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.
Use Cases
Customers recommend Collaboration, Communication Management, Content Management, as the business use cases that they have been most satisfied with while using Slack.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Slack.
Slack Use-Cases and Business Priorities: Customer Satisfaction Data
Slack works with different mediums / channels such as Chat. Slack. and E-Mail.
Slack's features include Alerts: Popups & Notifications, Personalization, Bot, etc. and Slack support capabilities include AI Powered, Chat Support, Email Support, etc. also Slack analytics capabilities include Custom Reports, and Analytics.
Reviews
"We manage a fleet that’s on the street 100% of the time, and we needed a communication tool that allows us to get alerts in real time for many different issues. Email doesn’t work. I knew we needed Slack." - Alexis Marcadet
Slack, Intelligencebank DAM, TaxDome, Claromentis, Google Drive, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Slack
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Slack is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Slack Use Cases
What Are the key features of Slack for Collaboration?
How does Slack address your Communication Management Challenges?
What benefits does Slack offer for Content Management?
How can Slack optimize your Sales Document Management Workflow?
What makes Slack ideal for Engagement Management?
91+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Slack solved their Team Collaboration needs. Cuspera uses 68322 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We manage a fleet that’s on the street 100% of the time, and we needed a communication tool that allows us to get alerts in real time for many different issues. Email doesn’t work. I knew we needed Slack. Testimonial By Alexis Marcadet |
|
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Our goal was to transform the whole IT system of Veepee, and the natural choice to launch the initiative was Slack. We started with the tech team, and in two months, they were all using Slack. Testimonial By Antoine Millet |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alexis Marcadet Growth Manager Cityscoot |
We manage a fleet that’s on the street 100% of the time, and we needed a communication tool that allows us to get alerts in real time for many different issues. Email doesn’t work. I knew we needed Slack. Testimonial By Alexis Marcadet |
|
Jay Kline Director of Technology – Engineering Enablement Target |
For most of the engineers, the biggest thing was going to be both threading and the ability to integrate in with their applications. Testimonial By Jay Kline |
|
Antoine Millet Head of IT Operations Veepee |
Our goal was to transform the whole IT system of Veepee, and the natural choice to launch the initiative was Slack. We started with the tech team, and in two months, they were all using Slack. Testimonial By Antoine Millet |
Case Studies
CASE STUDY Godrej & Boyce
CASE STUDY Jaipur Rugs
CASE STUDY Pidilite
CASE STUDY REVA University
CASE STUDY Kotak Mahindra Bank
CASE STUDY VFS Global
Video
How to use Slack: Your quick start guide
Frequently Asked Questions(FAQ)
for Slack
What is Slack?
Slack is the collaboration hub that brings the right people, information and tools together to get work done. It helps to align their teams, unify their systems, and drive their businesses forward.
Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. It offers real-time messaging, file sharing, archiving, and search. It has several internal and external sharing options to receive and share files with anyone. It offers advanced search, filters and sorting that make it easy to get the right files.
Some of its features include conversation channels, private groups, messaging, message history, search, snippets, webhooks, collaboration, fFile sharing, file browsing, voice/video calls, feedback, progress archive, notifications, integrations, synchronization, open API and more.
What is Slack used for?
What are the top features of Slack?
Who uses Slack?
What are Slack alternatives?
Where is Slack located?
Peers used Slack for collaboration and communication management
Slack Competitors
Slack Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (212) |
| Custom Reports | Read Reviews (3108) |
| Analytics | Read Reviews (511) |
Slack Integrations
Slack integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Slack
Software Failure Risk Guidance
?for Slack
Overall Risk Meter
Top Failure Risks for Slack
Salesforce, Inc. News
ShiftUp Assembles Tech Powerhouse with 3 Key Hires from Salesforce - MarTech Cube
ShiftUp has strengthened its leadership by hiring three former Salesforce executives: Ben Myles as CTO, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect. These hires bring extensive experience from Salesforce's Einstein AI platform, enhancing ShiftUp's capabilities in intelligent automation for go-to-market workflows.
Salesforce surpasses 1 million AI agent-customer conversations, says finance chief
Salesforce's AI platform, Agentforce, has surpassed 1 million autonomous agent-customer conversations, resolving 85% of customer queries. Launched in October, Agentforce provides 24/7 AI-powered support, enhancing customer service efficiency. Robin Washington, Salesforce's president and COFO, highlights the transformative potential of AI in business operations and leadership.
Activate Your Entire Salesforce CRM Data in Databricks: The Power of Zero Copy Data Sharing
Salesforce and Databricks have formed a transformative partnership, introducing Zero Copy Data Sharing to integrate Salesforce CRM data with Databricks Lakehouse. This integration eliminates traditional ETL processes, enabling seamless data fluidity and real-time insights. The collaboration enhances data governance and supports advanced AI/ML modeling, significantly improving customer insights across various industries.
Weather Any Storm: Build Organizational Resilience with Salesforce Financial Services Cloud
Salesforce Financial Services Cloud (FSC) enhances organizational resilience by unifying client data, connecting teams, and providing actionable insights. It supports core business lines like banking and wealth management, offering scalability and integration with tools like Agentforce, Data Cloud, and Marketing Cloud. These integrations transform FSC into a dynamic system of intelligence, enabling firms to adapt and deliver real business value.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
