Google Drive Overview

Google Drive offers personal cloud storage and file sharing. Content can be securely shared with other users.

Use Cases

Customers recommend Collaboration, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Google Drive.

Other use cases:

  • Communication Management
  • Workflow Management
  • Sales Call Management
  • Advertisement
  • Social Media Management
  • Training & Onboarding
  • Engagement Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Google Drive.

Other priorities:

  • Grow Market Share
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Launch New Products
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Visibility
  • Improve Navigation
See all business priorities See less business priorities

Google Drive Use-Cases and Business Priorities: Customer Satisfaction Data

Google Drive works with different mediums / channels such as E-Mail.

Google Drive's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Google Drive support capabilities include Email Support, AI Powered, Phone Support, etc. also Google Drive analytics capabilities include Analytics, and Custom Reports.

Reviews

"...As I sated, it's a great way to send documents that might be a bit larger to send via email...." Peer review by Robert M, Customer Care Specialist

Google Drive, Tubular, Intelligencebank DAM, Digital Pigeon, eLogger, etc., all belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Drive

Top Industries

  • Education
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google Drive is popular in Education, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Google Drive Use Cases

How efficiently Does Google Drive manage your Collaboration?

What Are the key features of Google Drive for Content Management?

What makes Google Drive ideal for Sales Document Management?

How does Google Drive facilitate Communication Management?

How can Google Drive enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well Google Drive solved their Data Management Platform needs. Cuspera uses 92773 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

Case Studies

Retail

CASE STUDY Super-Pharm

Google Cloud Vertex AI helped Super-Pharm improve demand forecasting for its ecommerce site. The company increased inventory accuracy from 50% to 90%. Demand forecasting became 10 times more efficien...t. Super-Pharm optimized its on-site customer journey and modernized IT infrastructure. The solution reduced manual work and improved customer satisfaction.

Financial Services

CASE STUDY Millennium bcp

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

Retail

CASE STUDY Best Buy

Vertex AI from Google Cloud helped Best Buy bring in-store experiences online. Best Buy used generative AI to create a human-like shopping assistant and summarize thousands of product reviews. The co...mpany automated processes, speeding up production cycles and cutting costs. Best Buy developed product Q&As at a much lower cost. These AI solutions increased customer trust, satisfaction, and revenue.

Information Technology and Services

CASE STUDY Box

Box used Gemini and Vertex AI from Google Cloud to automate metadata extraction. The new AI-driven feature helps Box customers pull data from large documents quickly. This cuts search and extraction ...time from hours to seconds. The solution removes manual work and speeds up business workflows. Box can now handle many document types, including handwritten and unstructured content.

Frequently Asked Questions(FAQ)

for Google Drive

What is Google Drive used for?

Google Drive is a Data Management Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Content Management and Sales Document Management .

What are the top features of Google Drive?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Google Drive.

Who uses Google Drive?

Google Drive is used by Education, Information Technology And Services and Computer Software among other industries.

What are Google Drive alternatives?

Tubular, Intelligencebank DAM, Digital Pigeon and ELogger are popular alternatives for Google Drive.

Where is Google Drive located?

Google Drive is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Drive for collaboration and content management

Google Drive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (130)
Analytics

3.70/5 ★

Read Reviews (421)
Custom Reports

3.42/5 ★

Read Reviews (3206)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (130)
Analytics

3.70/5 ★

Read Reviews (421)
Custom Reports

3.42/5 ★

Read Reviews (3206)

Software Failure Risk Guidance

?

for Google Drive

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Drive

Google LLC News

Product

Google debuts Commerce Media Suite in India, available via Google Ads

Google debuts Commerce Media Suite in India, available via Google Ads

Product

Google to shut down Tables, its Airtable alternative, by December 2025

Google will discontinue its Tables service, an Airtable alternative, by December 16, 2025. Launched in 2020, Tables aimed to simplify project management but will now be phased out as Google consolidates resources. Users are advised to migrate data to Google Sheets or AppSheet, which offers deeper integration with Google Workspace.

Product

Google launches Gemini AI Plus with Veo 3 , AI credits , 200GB cloud storage to rival ChatGPT Go

Google has launched the Gemini AI Plus plan, priced at Rs 400, offering features such as access to the Gemini 2.5 Pro model, Veo 3 for video generation, 200 AI credits, and 200GB Google One storage. The plan integrates with Google Workspace apps and aims to rival OpenAI's ChatGPT Go by providing a comprehensive ecosystem for productivity and AI-powered exploration.

Product

Google Launches AI Suggested Plans in Ads Performance Planner

Google has launched AI Suggested Plans in its Ads Performance Planner, leveraging machine learning and historical data to provide pre-built forecasts for Search, PMax, Shopping, and App campaigns. This update aims to reduce planning time by up to 50%, enhancing efficiency in complex bidding environments and promoting proactive ad management with human oversight.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A