Overview: Smartling and Lucidchart as Authoring and Publishing Category solutions.

Smartling and Lucidchart cater to varied needs within the Authoring and Publishing category. Smartling excels in international marketing and content workflow, ideal for businesses entering new markets. Lucidchart offers robust collaboration and content management, perfect for enterprises focusing on document sharing and internal communication. Both offer comprehensive support, but Lucidchart's extensive integration options make it attractive to larger enterprises across IT and education sectors.

Smartling: Smartling connects brands with global customers by translating and managing content across platforms. Real-time analytics and reporting are provided to automate the process.

Lucidchart: Lucidchart is an intelligent diagramming application for visual collaboration and real-time creation of flowcharts, mockups, and UML diagrams. Sign up for free now.

Smartling and Lucidchart: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Smartling supports workflow and content management with a focus on international marketing, ideal for companies aiming for global outreach. read more →

Lucidchart shines with collaboration and document management, catering to businesses looking to enhance communication and sharing. read more →

Business Goals

Smartling helps businesses enter new markets and scale best practices, driving improved ROI and brand awareness. read more →

Lucidchart aims to improve internal communications and efficiency, fostering enhanced customer relationships. read more →

Core Features

Smartling boasts features like integration, analytics, and AI-powered tools, supporting data import/export with strong compliance measures. read more →

Lucidchart provides extensive custom reporting, integration options, and compliance, perfect for secure data import/export. read more →

Vendor Support

Smartling offers 24/7 support via training, chat, email, and phone, ensuring flexible assistance for various needs. read more →

Lucidchart offers robust 24/7 support including chat and email, beneficial for enterprises needing consistent help. read more →

Segments and Industries

Smartling serves mid-market and enterprise clients, predominantly in software and IT sectors, adaptable for varied industries. read more →

Lucidchart targets large enterprises and educational institutions, with a strong presence in IT and software industries. read more →

Operational Alignment

Smartling integrates smoothly into multinational workflows, suitable for mid to large enterprises seeking global reach. read more →

Lucidchart is well-suited for large-scale operations needing improved collaboration across various departments. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Smartling and Lucidchart

Why is Smartling and Lucidchart the best choice for Workflow Management?

Smartling manages translation workflows by automating tasks, customizing settings, and providing communication tools. Lucidchart focuses on visually representing workflows through diagrams, flowcharts, and customizable elements. Smartling’s strength lies in translation workflow management, while Lucidchart excels in workflow visualization. However, Lucidchart can have limitations when connecting items in complex workflows.

"...- Smartling has a powerful API which allows us to integrate localization into our workflow in a totally bespoke way, making the process seamless, so it doesn't slow down product development - We can easily customize our localization workflow to be most appropriate for the content - for example using machine translation where that makes sense, or skipping manual review for content where accuracy is less crucial...." Peer review by User

"...In my lessons I force students to learn Lucidchart as the ability to make diagrams and workflows are necessary skill...." Peer review by Jan B., Education

Why is Smartling and Lucidchart the best choice for Collaboration?

Smartling and Lucidchart both allow users to collaborate on projects. Smartling facilitates global collaboration on translation projects, enabling users to work with translators and reviewers across different locations. Lucidchart allows users to collaborate on diagrams and charts, enabling them to share ideas and work together in real time. Smartling focuses on language-based projects, while Lucidchart specializes in visual collaboration, making them different in their primary areas of application. However, both tools are limited by the availability of certain features only in premium versions.

"...I have collaborated with them localising content in Italian...." Peer review by Chiara M, FULL TIME IN-HOUSE TRANSLATOR, PROOFREADER AND TESTER

"...I opened a collaborative environment with colleagues, even when I was traveling was a major improvements...." Peer review by Yeries M, Business Intelligence Manager, Information Technology and Services

How does Smartling and Lucidchart address your Content Management Challenges?

Smartling and Lucidchart both offer tools for content management, but they focus on different aspects. Smartling emphasizes translation and localization, enabling users to manage and translate content across multiple languages. Lucidchart focuses on collaboration and visual communication, allowing users to create and share diagrams, flowcharts, and other visual content with their teams. However, Smartling's integration with content management systems is limited, and Lucidchart's sharing features can be challenging at times.

"...Smartling's Translation Management Platform helps global businesses transform the way their content is created and consumed around the world...." Peer review from Smartling

"...Also a great way to share concepts and link to more detailed documents. . ...." Peer review by Lauren H., Implementation Project Manager / PMO Analyst, Real Estate