Comparison Summary
This comparison report of Smartlook vs. Brightpearl Sales Order Management is based on a specific set of business needs and context. The comparison uses 6736 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Smartlook and Brightpearl Sales Order Management
Smartlook, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Brightpearl Sales Order Management belong to a category of solutions that help Commerce and Sales. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
Brightpearl Sales Order Management focuses on Order Management, Helpdesk Management with Offline, Sales Document Management, Touchpoint Management with Review Sites, etc.
"We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in... terms of development are real time-savers. We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. " - Hazal Bulut
"We’ve been delivering 99% of orders as next day delivery during the pandemic – with less staff. Brightpearl has been essential to our success. " - Rob Cooper
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Smartlook
Focus area
Smartlook is better than Brightpearl Sales Order Management for
Software Failure Risk
Brightpearl Sales Order Management
Focus area
Brightpearl Sales Order Management is better than Smartlook for
Software Failure Risk
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
Multichannel Order Management Software For Retail ... - Brightpearl
Age
2016
2007
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
55
56
Total Goals
(we found evidences for)
11
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve navigation
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Reduce bounce
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Improve internal communications
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Enter new markets internationally or locally
- See 8 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Build brand awareness
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Grow market share
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Improve brand engagement
- See 11 more
Top Channels
Channels Used
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offline
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e-mail
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point of sale
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review sites
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phone calls
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Amazon
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website
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eBay
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omnichannel
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trade shows
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channel partners
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user generated content
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blogs
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out of home
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brochure
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video
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mobile
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on premises
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social media
- See 16 more
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offline
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e-mail
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point of sale
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review sites
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phone calls
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Amazon
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website
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eBay
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omnichannel
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trade shows
-
channel partners
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user generated content
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blogs
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out of home
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brochure
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video
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mobile
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on premises
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social media
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
