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Smartsheet platform vs Retool: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Smartsheet platform vs. Retool is based on a specific set of business needs and context. The comparison uses 1250 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Smartsheet platform and Retool

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Smartsheet platform covers Collaboration, Workflow Management, Engagement Management, Social Media Management, etc.

Retool focuses on Workflow Management with Promotions, Social Media Management with Social Media, Communication Management with E-Mail, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Smartsheet platform

Focus area

Software Failure Risk

  • medium

logo Retool

Focus area

Software Failure Risk

  • medium

About

The platform for organizational achievement | Smartsheet

Complete set of powerful building blocks out of the box, and connect them to databases and APIs to build own tools

Age

2017

Financials

SERIES F

SERIES C

Business Need

Total Processes
(we found evidences for)

16

34

Total Goals
(we found evidences for)

1

3

Top Processes

Evidences indicate better relative satisfaction



workflow management


engagement management

engaging and following up


social media management

social media analytics


communication management

sending & publishing communications


content management



training & onboarding



proposal & quote management


sales document management

proposal & quote management


measuring net promoter score


customer feedback management

measuring net promoter score


promotion management


discount management



Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more
  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting