Comparison Summary
Introducing Smartsupp and MyChat
Smartsupp, HappyFox Live Chat, Comm100 Live Chat, etc., belong to a category of solutions that help Live Chat, whereas MyChat belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartsupp covers Contact List Management with Website, Engagement Management with Chat, Rating And Review Management with Offline, Helpdesk Management, etc.
MyChat focuses on Contact List Management with Offline, Communication Management with Offline, Collaboration with Phone Calls, Content Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smartsupp: Free Live Chat for Websites | Online Chat Support
MyChat — local network chat and company messenger
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
21
16
Total Goals
(we found evidences for)
5
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
- See 2 more
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Enhance customer relationships
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Improve internal communications
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Improve efficiency
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Acquire customers
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Improve consistency
- See 2 more
Top Channels
Channels Used
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offline
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phone calls
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website
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chat
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events
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trade shows
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e-mail
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mobile
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mobile app
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video
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mass media
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Skype
-
user generated content
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blogs
-
text SMS
-
on premises
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Whatsapp
-
point of sale
- See 15 more
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offline
-
phone calls
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website
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chat
-
events
-
trade shows
-
e-mail
-
mobile
-
mobile app
-
video
-
mass media
-
Skype
-
user generated content
-
blogs
-
text SMS
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on premises
-
Whatsapp
-
point of sale
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
