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SmartSurvey vs Ambassify: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SmartSurvey low Failure Risk for Ambassify medium
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Comparison Summary

This comparison report of SmartSurvey vs. Ambassify is based on a specific set of business needs and context. The comparison uses 4140 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Ambassify

SmartSurvey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.

"SmartSurvey has provided us with a high functionality, GDPR compliant survey tool. The excellent service, together with the ease of use and access, topped by its cost effectiveness, make SmartSurvey a real business must. " - Fernando

"For us, it was really important to know who our biggest fans were. Facebook is a tool to reach people, but you don't own the data. Thanks to the collaboration with Ambassify, we were able to transfer the data from Facebook to Ambassify and identify ...our biggest fans, so we could bring them together in an exclusive and engaging community. The results were amazing. We created a community of super fans who are 5 times more engaged compared to the people who didn't join. With that army of super fans, we can continue to steadily build our advocacy program and expand our reach and influence. " - Pete Brolly

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartSurvey

Focus area

SmartSurvey is better than Ambassify for

Software Failure Risk

  • low

logo Ambassify

Focus area

Ambassify is better than SmartSurvey for

Software Failure Risk

  • medium

About

Feedback Management Tool to create online surveys and forms

Employee Engagement and Advocacy solution

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

62

33

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (317)

Read Reviews (7)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (0)

measuring net promoter score

Read Reviews (56)

Read Reviews (6)

engagement management

Read Reviews (129)

Read Reviews (68)

engaging and following up

Read Reviews (115)

Read Reviews (66)

social media management

Read Reviews (59)

Read Reviews (23)

social media analytics

Read Reviews (21)

Read Reviews (5)

engaging on social media

Read Reviews (20)

Read Reviews (6)

scheduling post to social media

Read Reviews (16)

Read Reviews (9)

communication management

Read Reviews (44)

Read Reviews (6)

sending & publishing communications

Read Reviews (39)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

market research

Read Reviews (37)

Read Reviews (0)

white labeling

Read Reviews (28)

Read Reviews (0)

contact list management

Read Reviews (26)

Read Reviews (1)

helpdesk management

Read Reviews (26)

Read Reviews (0)

content management

Read Reviews (11)

Read Reviews (4)

content sharing

Read Reviews (11)

Read Reviews (2)

workflow management

Read Reviews (9)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (0)

customise loyalty program

Read Reviews (5)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (2)

rating and review management

Read Reviews (5)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (0)

motivation management

Read Reviews (4)

Read Reviews (1)

lead qualification

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (0)

Read Reviews (4)

community building

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more

  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting