Comparison Summary
This comparison report of SmartSurvey vs. Ambassify is based on a specific set of business needs and context. The comparison uses 4140 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and Ambassify
SmartSurvey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.
"We have established a network of social researchers who act as ‘SmartSurvey Champions’ across the department and who offer help and advice to policy teams. To streamline the process, we’ve taken advantage of webinar training provided by SmartSurvey ...for new users. " - Vicky
"The Ambassify platform embraces our business strategy perfectly! They offer a variety of campaigns and the platform is easy to use. We love the fact that the Ambassify software supports multiple languages, so we are able to communicate with our bran...d advocates in their own language. " - Frederic Devos
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to create online surveys and forms
Employee Engagement and Advocacy solution
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
62
33
Total Goals
(we found evidences for)
14
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Build brand awareness
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Improve brand engagement
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Enhance customer relationships
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Improve digital and social presence
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Grow market share
- See 5 more
Top Channels
Channels Used
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social media
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promotions
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Facebook
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e-mail
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coupons
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Instagram
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phone calls
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chat
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website
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review sites
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offline
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point of sale
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on premises
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mass media
- See 11 more
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social media
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promotions
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Facebook
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e-mail
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coupons
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Instagram
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phone calls
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chat
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website
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review sites
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offline
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point of sale
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on premises
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mass media
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
