Comparison Summary
SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.
Confirmit Horizons: Confirmit-Horizons, the new frontier of experience and research technology, is offered by Forsta. Cutting-edge solutions in CX, VoC, VoE, Qual, Quant, and data visualization are delivered globally.
Confirmit Horizons
Focus area
Confirmit Horizons is better than SmartSurvey for
Software Failure Risk
SmartSurvey and Confirmit Horizons: Customer Satisfaction Data
Most deployed common Use Cases for SmartSurvey and Confirmit Horizons
How can SmartSurvey and Confirmit Horizons enhance your Collecting Feedback process?
"...I was able to send out the survey to client and got back the results without any problems...." Peer review by User
"...Each department uses Customer Satisfaction results for incentives which drives all PODS employees to consider the customer impact...." Peer review by Sherry Johnson, CX Manager, PODS Enterprises
What Are the key features of SmartSurvey and Confirmit Horizons for Market Research?
What makes SmartSurvey and Confirmit Horizons ideal for Engaging Conversational Surveys?
Why is SmartSurvey and Confirmit Horizons the best choice for Social Media Management?
SmartSurvey in Action: Unique Use Cases
What Are the key features of SmartSurvey for Communication Management?
Confirmit Horizons in Action: Unique Use Cases
What solutions does Confirmit Horizons provide for Campaign Management?
About
Feedback Management Tool to create online surveys and forms
Customer Experience Platform to Manage Market Research and Voice of the Customer Lifecycle
Financials
PRIVATE
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High