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SmartSurvey vs Opinion Stage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SmartSurvey vs. Opinion Stage is based on a specific set of business needs and context. The comparison uses 6299 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Opinion Stage

SmartSurvey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management, whereas Opinion Stage, Ceros, Outgrow, etc., belong to a category of solutions that help Content Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Opinion Stage focuses on Engagement Management, Communication Management with E-Mail, Social Media Management with Social Media, Customer Feedback Management, etc.

"The functionality and features provided by the SmartSurvey platform have enabled us to create some really engaging surveys, with the training we’ve received from the SmartSurvey team helping us to maximise the value we can obtain through the platfor...m. SmartSurvey are really prompt and proactive in their support too and have provided us with out-of-scope consultancy support on numerous occasions, which has really useful. " - David Cooke

"By using Opinion Stage, we have a user-friendly build-in system that allows us to get better responses. " - Kari Gilbert

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartSurvey

Focus area

SmartSurvey is better than Opinion Stage for

Software Failure Risk

  • low

logo Opinion Stage

Focus area

Opinion Stage is better than SmartSurvey for

Software Failure Risk

  • low

About

Feedback Management Tool to create online surveys and forms

Create Quizzes & Surveys That Get Better Results

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

42

Total Goals
(we found evidences for)

14

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications




contact list management


helpdesk management





workflow management


competitive intelligence


knowledge management


loyalty management

customise loyalty program


sales document management

proposal & quote management


training & onboarding


rating and review management


generation of new leads


motivation management





lead qualification



social media marketing


lifetime value management


courses & assessment




conversion management


conference call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more
  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • Reduce bounce

  • See 9 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • user generated content

  • blogs

  • promotions

  • video

  • Facebook

  • offline

  • phone calls

  • mobile

  • chat

  • print media

  • magazine

  • display advertisement

  • point of sale

  • Amazon

  • review sites

  • events

  • trade shows

  • See 17 more
  • social media

  • website

  • e-mail

  • user generated content

  • blogs

  • promotions

  • video

  • Facebook

  • offline

  • phone calls

  • mobile

  • chat

  • print media

  • magazine

  • display advertisement

  • point of sale

  • Amazon

  • review sites

  • events

  • trade shows

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting