Comparison Summary

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

Qualtrics Customer Experience: Qualtrics-Customer-Experience enables businesses to capture customer feedback and improve satisfaction. Increased loyalty and spending are achieved through listening and addressing customer needs.

logo SmartSurvey

Focus area

SmartSurvey is better than Qualtrics Customer Experience for

Software Failure Risk

  • low

logo Qualtrics Customer Experience

Focus area

Qualtrics Customer Experience is better than SmartSurvey for

Software Failure Risk

  • medium

SmartSurvey and Qualtrics Customer Experience: Customer Satisfaction Data

Most deployed common Use Cases for SmartSurvey and Qualtrics Customer Experience

How can SmartSurvey and Qualtrics Customer Experience enhance your Collecting Feedback process?

What solutions does SmartSurvey and Qualtrics Customer Experience provide for Engaging Conversational Surveys?

How can SmartSurvey and Qualtrics Customer Experience optimize your Market Research Workflow?


SmartSurvey in Action: Unique Use Cases

How efficiently Does SmartSurvey manage your Social Media Management?

How does SmartSurvey address your Communication Management Challenges?


Qualtrics Customer Experience in Action: Unique Use Cases

How efficiently Does Qualtrics Customer Experience manage your Helpdesk Management?

About

Feedback Management Tool to create online surveys and forms

Customer Experience Management to understand the customers’ experiences and take the right actions

Age

2002

Financials

PRIVATE

SERIES C

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting