Comparison Summary

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

Qualtrics: Qualtrics XM helps deliver exceptional frontline experiences and build high-performing teams. Products people love can be created with this leading experience management software.

logo SmartSurvey

Focus area

SmartSurvey is better than Qualtrics for

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than SmartSurvey for

Software Failure Risk

  • low

SmartSurvey and Qualtrics: Customer Satisfaction Data

Most deployed common Use Cases for SmartSurvey and Qualtrics

What benefits does SmartSurvey and Qualtrics offer for Collecting Feedback?

Smartsurvey and Qualtrics are similar in their ability to collect feedback. Both tools are used to collect customer feedback, and both tools offer a variety of question types. Smartsurvey is easy to use and can create surveys quickly. Qualtrics offers excellent customer service and a constant stream of new features. Limitations include the lack of administrative features for employee surveys in Qualtrics.
"...SmartSurvey includes a range of question types, allowing users to select from basic multiple choice, text box, ranking, and choice matrix questions, and advanced Likert scale, net promoter score (NPS), continuous sum, and semantic differential questions...." Peer review
"...We use the tool often for NPS and SUS questions, which require formulas to calculate...." Peer review by Christa Kuminski Arite, Manager, User Experience Project Management, Sears Holdings Corporation

How can SmartSurvey and Qualtrics optimize your Engaging Conversational Surveys Workflow?

What makes SmartSurvey and Qualtrics ideal for Market Research?


SmartSurvey in Action: Unique Use Cases

What makes SmartSurvey ideal for Social Media Management?

What solutions does SmartSurvey provide for Communication Management?


Qualtrics in Action: Unique Use Cases

How efficiently Does Qualtrics manage your Helpdesk Management?

Why is Qualtrics the best choice for Training & Onboarding?

About

Feedback Management Tool to create online surveys and forms

Survey, Research & Experience Management Software | Qualtrics

Age

2002

Financials

PRIVATE

SERIES C

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting