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SmartSurvey vs Startquestion survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SmartSurvey low Failure Risk for Startquestion survey low
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Comparison Summary

This comparison report of SmartSurvey vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 4313 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Startquestion survey

SmartSurvey, Startquestion survey, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"We needed to work smarter and cut down on the time taken to do administrative tasks. I was aware of how powerful online surveys could be and believed using them could provide the solution we needed. " - Hayley

"We have been using the Startquestion (Webankieta) since February 2015 and we have carried out over a dozen projects on relational and transactional customer satisfaction surveys. The platform is simple and intuitive to use. It gives the opportunity ...to view the results on an ongoing basis, audit the test, as well as automated reporting. However, the thing we appreciate the most is cooperation with the team with whom we work. They always help and have a very positive approach to meeting customer needs. I can recommend the Startquestion (Webankieta) system to institutions looking for a functional and reliable solution for conducting online surveys. " - Piotr Gajnodzinow

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartSurvey

Focus area

SmartSurvey is better than Startquestion survey for

Software Failure Risk

  • low

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Feedback Management Tool to create online surveys and forms

Survey software for professionals and companies researching clients, employees and the community

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

62

24

Total Goals
(we found evidences for)

14

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (317)

Read Reviews (75)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (31)

measuring net promoter score

Read Reviews (56)

Read Reviews (16)

engagement management

Read Reviews (129)

Read Reviews (0)

engaging and following up

Read Reviews (115)

Read Reviews (0)

social media management

Read Reviews (59)

Read Reviews (4)

social media analytics

Read Reviews (21)

Read Reviews (4)

engaging on social media

Read Reviews (20)

Read Reviews (0)

scheduling post to social media

Read Reviews (16)

Read Reviews (0)

communication management

Read Reviews (44)

Read Reviews (1)

sending & publishing communications

Read Reviews (39)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

market research

Read Reviews (37)

Read Reviews (5)

white labeling

Read Reviews (28)

Read Reviews (0)

contact list management

Read Reviews (26)

Read Reviews (4)

helpdesk management

Read Reviews (26)

Read Reviews (7)

content management

Read Reviews (11)

Read Reviews (1)

content sharing

Read Reviews (11)

Read Reviews (1)

workflow management

Read Reviews (9)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (1)

loyalty management

Read Reviews (7)

Read Reviews (2)

customise loyalty program

Read Reviews (5)

Read Reviews (2)

sales document management

Read Reviews (7)

Read Reviews (15)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

contract management

Read Reviews (1)

Read Reviews (14)

training & onboarding

Read Reviews (7)

Read Reviews (0)

rating and review management

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (5)

Read Reviews (0)

motivation management

Read Reviews (4)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting