Comparison Summary
This comparison report of SmartSurvey vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 3776 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and SurveySparrow 360 Assessment
SmartSurvey, SurveySparrow 360 Assessment, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.
"“In our work to further improve patient care and the patient experience, it’s important for us to keep moving forward. It’s nice to now have a survey platform in place that’s really helping us to drive positive change. I really feel it’s made us eve...n better as an organisation. In fact, so much so that a growing number of departments outside the patient experience team, have started to use the SmartSurvey platform too, after being impressed by what they’ve seen. As for our own team, we’re looking forward to exploring further ways in which we can use and benefit from the solution in the future. " - Aisha Abdullah
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SmartSurvey
Focus area
SmartSurvey is better than SurveySparrow 360 Assessment for
Software Failure Risk
About
Feedback Management Tool to create online surveys and forms
Feedback Software Evaluate performance, the complete 360 degree way.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
6
Total Goals
(we found evidences for)
14
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Build brand awareness
Top Channels
Channels Used
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High