Comparison Summary
This comparison report of SmartSurvey vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 8727 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and SurveySparrow Enterprise
SmartSurvey, SurveySparrow Enterprise, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
"We needed to work smarter and cut down on the time taken to do administrative tasks. I was aware of how powerful online surveys could be and believed using them could provide the solution we needed. " - Hayley
"We have been very satisfied with SurveySparrow and their customer support. The survey platform has helped us to gather user feedback in a very efficient way and their customer support has been very helpful and fast with any questions or problems. " - Jaakko Jalkanen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SmartSurvey
Focus area
SmartSurvey is better than SurveySparrow Enterprise for
Software Failure Risk
SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than SmartSurvey for
Software Failure Risk
About
Feedback Management Tool to create online surveys and forms
SurveySparrow | Online Survey Platform
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
15
Total Goals
(we found evidences for)
14
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
