Comparison Summary
This comparison report of SmartSurvey vs. YesInsights is based on a specific set of business needs and context. The comparison uses 3881 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and YesInsights
SmartSurvey, YesInsights, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"The functionality and features provided by the SmartSurvey platform have enabled us to create some really engaging surveys, with the training we’ve received from the SmartSurvey team helping us to maximise the value we can obtain through the platfor...m. SmartSurvey are really prompt and proactive in their support too and have provided us with out-of-scope consultancy support on numerous occasions, which has really useful. " - David Cooke
"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to create online surveys and forms
Customer feedback tool to get actionable feedback to improve the business and experience
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
62
12
Total Goals
(we found evidences for)
14
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Build brand awareness
-
Acquire customers
-
Improve efficiency
-
Scale best practices
-
Increase sales & revenue
-
Improve internal communications
-
Grow market share
-
Improve brand engagement
-
Improve stakeholder relations
-
Improve ROI
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Launch new products
- See 11 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
Top Channels
Channels Used
-
e-mail
-
user generated content
-
blogs
-
social media
-
website
- See 2 more
-
e-mail
-
user generated content
-
blogs
-
social media
-
website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
