Comparison Summary
This comparison report of SmileBack vs. SurveyLegend is based on a specific set of business needs and context. The comparison uses 4144 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmileBack and SurveyLegend
SmileBack, SurveyLegend, CustomerSure, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmileBack covers Collecting Feedback, Engaging Conversational Surveys with Phone Calls, Rating And Review Management, Helpdesk Management, etc.
SurveyLegend focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Social Media Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer satisfaction platform, simple to use but deep in insights
Survey App to create mobile-friendly surveys with ease
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
31
39
Total Goals
(we found evidences for)
8
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
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Improve efficiency
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Increase sales & revenue
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Grow market share
- See 5 more
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Acquire customers
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Enhance customer relationships
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Increase sales & revenue
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Scale best practices
- See 5 more
Top Channels
Channels Used
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website
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e-mail
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social media
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offline
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mobile
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promotions
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on premises
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Facebook
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Twitter
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LinkedIn
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Pinterest
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point of sale
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trade shows
- See 10 more
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website
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e-mail
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social media
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offline
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mobile
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promotions
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on premises
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Facebook
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Twitter
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LinkedIn
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Pinterest
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point of sale
-
trade shows
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
