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Compare Socialengine vs inSided community

Comparison Summary

For Socialengine vs inSided community comparison, Our AI algorithm looked at 1197 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Socialengine and inSided community to solve their respective business needs.

Pros and cons of Socialengine and inSided community

Socialengine is more suited to businesses that require Helpdesk Management with Website and Content Management with Social Media where as inSided community is focused towards Engagement Management and Helpdesk Management with Phone Calls .

logo Socialengine

Focus area

Software Failure Risk

  • medium

logo inSided community

Focus area

Software Failure Risk

  • medium

About

SocialEngine Social Network Software | Community Software

Central platform for engagement amongst customers in different categories

Age

2007

2011

Financials

SEED

SERIES E

Business Need

Total Processes
(we found evidences for)

22

40

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


content management


social media management

scheduling post to social media

engaging on social media


engagement management

engaging and following up



community building



communication management

sending & publishing communications



training & onboarding


referral management


customer feedback management

measuring customer satisfaction


products & pricelist management


contact list management



knowledge management


lifetime value management


competitive intelligence


loyalty management


workflow management


rating and review management


follower management


generation of new leads


Top Goals

Goals Achieved

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more
  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting