Comparison Summary

Sogolytics: Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.

Qualtrics Customer Experience: Qualtrics-Customer-Experience enables businesses to capture customer feedback and improve satisfaction. Increased loyalty and spending are achieved through listening and addressing customer needs.

logo Sogolytics

Focus area

Sogolytics is better than Qualtrics Customer Experience for

Software Failure Risk

  • low

logo Qualtrics Customer Experience

Focus area

Qualtrics Customer Experience is better than Sogolytics for

Software Failure Risk

  • medium

Sogolytics and Qualtrics Customer Experience: Customer Satisfaction Data

Most deployed common Use Cases for Sogolytics and Qualtrics Customer Experience

What solutions does Sogolytics and Qualtrics Customer Experience provide for Customer Feedback Management?

Sogolytics and Qualtrics Customer Experience both help organizations collect customer feedback. Sogolytics focuses on measuring key metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Qualtrics Customer Experience offers a broader range of functionality, including survey design, data analytics, and social media integration. Sogolytics is known for its ease of use, while Qualtrics Customer Experience requires more technical knowledge.
"...The insight from employee feedback offered managers the opportunity to improve employee experience effectively...." Testimonial by Maria Urquiola, Human Resources Manager, Embassy Suites by Hilton
"...Customer feedback Makes taking surveys easy and quick without the hassle...." Peer review by User in Hospital & Health Care, Hospital & Health Care

How does Sogolytics and Qualtrics Customer Experience facilitate Engagement Management?

Why is Sogolytics and Qualtrics Customer Experience the best choice for Helpdesk Management?


Sogolytics in Action: Unique Use Cases

How does Sogolytics facilitate Social Media Management?

How can Sogolytics enhance your Communication Management process?


Qualtrics Customer Experience in Action: Unique Use Cases

What benefits does Qualtrics Customer Experience offer for Market Research?

About

Actionable survey data with advanced data management and enterprise online survey software

Customer Experience Management to understand the customers’ experiences and take the right actions

Age

2013

2002

Financials

PRIVATE

SERIES C

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting