Sogolytics Overview
Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.
Use Cases
Customers recommend Customer Feedback Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Sogolytics.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sogolytics.
Sogolytics Use-Cases and Business Priorities: Customer Satisfaction Data
Sogolytics works with different mediums / channels such as Phone Calls. and Social Media.
Sogolytics's features include Feedback Surveys, Templates, Personalization, etc. and Sogolytics support capabilities include Chat Support, Phone Support, Email Support, etc. also Sogolytics analytics capabilities include Analytics, and Custom Reports.
Reviews
"SoGo survey tool is far superior and easy to use than any other available. Our respondents told us it looked good and was easy to use. The reporting available was also fantastic. We were able to quickly put together reporting that gave us the inform...ation we and our industries needed. Without doubt the best survey product on the market! Thanks SoGoSurvey team!" - Suzanne Beck
Sogolytics, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, SmartSurvey, SurveySparrow Enterprise, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sogolytics
Top Industries
- Education
- Financial Services
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Enterprise
Sogolytics is popular in Education, Financial Services, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Sogolytics Use Cases
What makes Sogolytics ideal for Customer Feedback Management?
What benefits does Sogolytics offer for Engagement Management?
What benefits does Sogolytics offer for Helpdesk Management?
How does Sogolytics address your Communication Management Challenges?
48+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Sogolytics solved their Customer Feedback Management needs. Cuspera uses 5410 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SoGo survey tool is far superior and easy to use than any other available. Our respondents told us it looked good and was easy to use. The reporting available was also fantastic. We were able to quickly put together reporting that gave us the information we and our industries needed. Without doubt ...the best survey product on the market! Thanks SoGoSurvey team! |
|
Excellent Support, with a very fast response time. We love the fact that we are able to import survey results in Microsoft’s Word and Excel and then manipulate them as we like. Building surveys is easy and intuitive. Testimonial By Margaret Alkema |
|
Above all I am very happy with the support that SoGoSurvey gives to its customers. The service is easy to use as well. I am looking forward to what new things we will be able to do with our surveys. Testimonial By Lori Laraia |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Suzanne Beck Director and Senior Consultant Blue Sky Recruitment |
SoGo survey tool is far superior and easy to use than any other available. Our respondents told us it looked good and was easy to use. The reporting available was also fantastic. We were able to quickly put together reporting that gave us the information we and our industries needed. Without doubt ...the best survey product on the market! Thanks SoGoSurvey team! |
|
Margaret Alkema Librarian Assessment Coordinator Canadian Reformed Theological Seminary |
Excellent Support, with a very fast response time. We love the fact that we are able to import survey results in Microsoft’s Word and Excel and then manipulate them as we like. Building surveys is easy and intuitive. Testimonial By Margaret Alkema |
|
Lori Laraia Office Manager Missions Door |
Above all I am very happy with the support that SoGoSurvey gives to its customers. The service is easy to use as well. I am looking forward to what new things we will be able to do with our surveys. Testimonial By Lori Laraia |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Management Consulting
|
Management Consulting |
Case Study TIMEOUTRead More |
|
Financial Services
|
Financial Services |
Case Study HealthShare Credit UnionRead More |
Pharmaceuticals
|
Pharmaceuticals |
Case Study InnovaraRead More |
Video
Welcome to Sogolytics!
Frequently Asked Questions(FAQ)
for Sogolytics
What is Sogolytics?
Sogolytics is a Comprehensive and Secure Experience Management Platform that creates surveys to measure employee engagement and customer experience, collect product feedback, and conduct market research. It helps to enhance customer relationships, and acquire customers.
Sogolytics assists in predicting and mitigating issues before they are escalated. It collects data from key interactions to educate experience holes and trouble spots enhancing customer and employee experience to improve brand loyalty, predict churn, and grow the business. It additionally improves customer retention by closing the loop with an integrated case management system and delivers powerful insights, from segmentation to sentiment analysis.
Some of its features include the collection of customer feedback at every touchpoint, tackling the challenges of recruiting and retention, offering engaging survey design, multi-channel distribution, and complete analytics, creating and launching self-scoring quizzes in minutes and gaining instant insights and more.
What is Sogolytics used for?
What are the top features of Sogolytics?
Who uses Sogolytics?
What are Sogolytics alternatives?
Where is Sogolytics located?
Peers used Sogolytics for customer feedback management and engagement management
Sogolytics Competitors
Sogolytics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (894) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (894) |
Sogolytics Integrations
Sogolytics integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sogolytics
Overall Risk Meter
Top Failure Risks for Sogolytics
Sogolytics Profile
HQ Location
2291 Wood Oak Drive, Suite 300, Herndon, VA 20171
Employees
251-500
Social
Financials
PRIVATE
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