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Sogolytics vs Spark Chart: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sogolytics vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 6202 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sogolytics and Spark Chart

Sogolytics, Spark Chart, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"User-friendly, SoGoSurvey has great functionalities in terms of data analysis. " - Christian Tesch

"My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you do...n’t expect and they take the capabilities to a whole new level. With the pricing, compared to the competitors, it’s a no brainer. " - Kyle M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sogolytics

Focus area

Sogolytics is better than Spark Chart for

Software Failure Risk

  • low

logo Spark Chart

Focus area

Software Failure Risk

  • low

About

Actionable survey data with advanced data management and enterprise online survey software

Survey Software to uncover hidden knowledge & ideas

Age

2013

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

29

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



sales document management

proposal & quote management



campaign management


competitive intelligence






workflow management


rating and review management



business development


content management


community building


contact list management



generation of new leads


lead qualification

lead qualification: demographic


products & pricelist management


loyalty management

identify target customers


sales review & feedback



knowledge management



opportunity management




reputation management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting