Solve CRM vs. Keela: CRM Solution Comparison 2025

Overview: Solve CRM and Keela as CRM Category solutions.

Solve CRM and Keela both offer comprehensive CRM solutions but cater to different business needs. Solve CRM excels in contact management and data integration, making it suitable for larger enterprises in sectors like real estate and IT. Keela focuses on engagement, campaign management, and robust reporting features, making it ideal for non-profit organizations and other sectors that prioritize communication and outreach.

Solve CRM and Keela: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Solve CRM specializes in contact list management, workflow management, and communication oversight. It supports collaboration and tracking of customer interactions, which align with operational needs for efficient relationship management. read more →

Keela supports engagement management, campaign management, and various communication activities. It focuses on engaging stakeholders and measuring social media interactions, aligning with needs for active outreach and brand engagement. read more →

Business Goals

Solve CRM aids in enhancing customer relationships and customer acquisition. It aligns well with goals to increase sales and implement best practices, appealing to sectors focusing on sales growth. read more →

Keela aims to boost sales and refine internal and external communication. Its objectives align with organizations looking to foster brand engagement and stakeholder relations. read more →

Core Features

Solve CRM's standout features include ease of data migration, strong integration capabilities, and custom reporting. These features are tailored for users needing robust data handling and security. read more →

Keela offers training & onboarding, extensive data import/export, and AI-powered features. Its custom reporting is designed for users needing in-depth analysis and seamless onboarding experiences. read more →

Vendor Support

Solve CRM provides 24/7 support along with phone, email, and chat options. This variety meets preferences for immediate and comprehensive support in complex environments. read more →

Keela provides extensive 24/7 support and training options. It also offers phone, email, and chat support, fulfilling needs in sectors requiring ongoing and varied support channels. read more →

User Segments and Industries

Solve CRM caters to large enterprise and mid-market segments across industries like real estate and IT. Its features are suited for more traditional business sectors. read more →

Keela predominantly serves large enterprises and non-profit organizations, as well as sports and religious institutions. Its flexibility supports sectors focused on community engagement and cause-driven missions. read more →

Operational Alignment

Solve CRM is well-suited for large-scale operations with its emphasis on detailed workflow management and collaboration. It adapts efficiently to structured enterprise environments. read more →

Keela fits well with organizations needing dynamic communication facilities. It's designed for entities focused on outreach and stakeholder interaction, offering ease for flexible operation scales. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

24/7 Support

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Phone Support

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Email Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Solve CRM and Keela

How can Solve CRM and Keela enhance your Contact List Management process?

Solve Crm and Keela both focus on managing contacts and client data. Solve Crm excels in tracking interactions and project workflows, while Keela is designed for managing donors and contacts in nonprofit organizations. Solve Crm provides a more robust contact management system, allowing for deeper data analysis and collaboration features. Keela, however, offers a user-friendly interface and emphasizes donor management with features such as donation tracking and online donation capabilities. Keela has limitations in its contact management tool, which can be less sophisticated compared to Solve Crm.

"...Solve helps me keep track of all my interactions with my contacts and track all the workflow of my projects...." Peer review by Burt, ACRES Real Estate Services, Inc

"...Tracking contacts and donations and hopefully will expand more for e-blasts...." Peer review by Avi S., Executive Director, Non-Profit Organization Management

How does Solve CRM and Keela facilitate Engagement Management?

Solve Crm and Keela both help manage client and donor engagement, respectively, by tracking interactions, organizing follow-ups, and facilitating communication. Solve Crm emphasizes features that streamline sales processes, while Keela focuses on donor engagement and nonprofit management. Solve Crm offers flexibility in workflow and task management, while Keela provides a centralized dashboard and integrated donation management tools. These summaries do not cover all features or limitations of each tool.

"...Lots of great features - Google sheets report integration (slice, dice, geo-reference, and pivot the data anyway you want), click to call, easy to navigate activity window, flexible workflows and follow-ups, individualised task lists and on and on...." Peer review by Carl B., Director

"...to track - provides accountability for team members (reduces redundant follow-up 7) Customer service and technical support - willing to work with an organisation to help improve (maximize) use of features 1) Dashboard - customizable for our social enterprise/Charity 2) Cloud based, allowing more mobile/rmote access for our team members 3) Pricing - fairly reasonable 4) Tags - customizable 5) Donations - easy to track and issue recipts 6) Tasks and Projects - easy..." Peer review by Anonymous Reviewer

What Are the key features of Solve CRM and Keela for Communication Management?

Solve Crm and Keela both allow users to send emails to groups of contacts. Solve Crm offers more options for email personalization, allowing users to tag contacts and send targeted emails. Keela emphasizes donor management and includes features like automated receipts and thank you notes, while Solve Crm focuses on basic email functionality. Keela's email campaign features are limited by the inability to send mass emails during a campaign blast.

"...it allows you to send an email and most of the time see that it's been sent, received and opened or not..." Peer review by Kim D., Office Manager, Insurance

"...The system is a great step up from Excel spreadsheets, and we are in the process of a Quickbooks integration which will make tracking donors, sending receipts and email reminders and organizing volunteers a much easier job. ...." Peer review by Wendy W., Office Administration, Non-Profit Organization Management