Comparison Summary

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

SpiceCSM Engagement Suite: SpiceCSM is an advanced platform for integration, automation, and business process management. It includes data integration, workflow engine, process automation, and a flexible CRM.

logo Solve CRM

Focus area

Software Failure Risk

  • low

logo SpiceCSM Engagement Suite

Focus area

SpiceCSM Engagement Suite is better than Solve CRM for

Software Failure Risk

  • low

Solve CRM and SpiceCSM Engagement Suite: Customer Satisfaction Data

Most deployed common Use Cases for Solve CRM and SpiceCSM Engagement Suite

How can Solve CRM and SpiceCSM Engagement Suite optimize your Engagement Management Workflow?

Solve Crm focuses on basic sales tracking and follow-up, providing features like Google sheets integration, click to call, and flexible workflows. SpiceCSM, a cloud-based solution, aims to manage customer engagement through a single interface, combining corporate and customer support. Solve Crm allows for easy client management, while SpiceCSM provides detailed variance analysis for engagement. Both tools offer features for managing interactions, follow-ups, and task management, but their primary focuses differ.
"...This software has helped with updating each client as well as emailing me when I need to follow up...." Peer review by Jessica, Creative Solar USA
"...James Hansen Assistant Director, Call Center/Manager, Data Analytics at Engaging Solutions, LLC. ..." Product: Automation Suite

What solutions does Solve CRM and SpiceCSM Engagement Suite provide for Workflow Management?

Solve CRM in Action: Unique Use Cases

How efficiently Does Solve CRM manage your Contact List Management?

What solutions does Solve CRM provide for Collaboration?

How does Solve CRM address your Communication Management Challenges?

SpiceCSM Engagement Suite in Action: Unique Use Cases

How efficiently Does SpiceCSM Engagement Suite manage your Helpdesk Management?

How can SpiceCSM Engagement Suite optimize your Customer Case Management Workflow?

About

Solve - Productivity CRM for Web, iPhone iPad and Android

SpiceCSM Engagement Suite | A Unified User Interface (UUI) to Orchestrate Your Customer's Journey

Financials

PRIVATE

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting