SpiceCSM Engagement Suite Overview

SpiceCSM is an advanced platform for integration, automation, and business process management. It includes data integration, workflow engine, process automation, and a flexible CRM.

Use Cases

Customers recommend Engagement Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SpiceCSM Engagement Suite.

Other use cases:

  • Sales Call Management
  • Customer Case Management
  • Social Media Analytics
  • Communication Management
  • Competitive Intelligence
  • Contact List Management
  • Content Management
See all use cases See less use cases

Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SpiceCSM Engagement Suite.

Other priorities:

  • Improve Consistency
  • Improve Visibility
  • Acquire Customers
See all business priorities See less business priorities

SpiceCSM Engagement Suite Use-Cases and Business Priorities: Customer Satisfaction Data

SpiceCSM Engagement Suite works with different mediums / channels such as Phone Calls, Review Sites, and Amazon,

SpiceCSM Engagement Suite's features include Dashboard, Recording, Capture Information, etc.

Reviews

"...Easily define when to automatically record notes, send emails, schedule events and more in a process workflow...." Peer review by alejandro b, I loved the application

SpiceCSM Engagement Suite, IloveLeasing, YetiForce CRM, Nextiva Customer Relationship Suite, SymVolli, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on SpiceCSM Engagement Suite Use Cases

How efficiently Does SpiceCSM Engagement Suite manage your Engagement Management?

What makes SpiceCSM Engagement Suite ideal for Workflow Management?

How can SpiceCSM Engagement Suite enhance your Helpdesk Management process?

How efficiently Does SpiceCSM Engagement Suite manage your Customer Case Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SpiceCSM Engagement Suite solved their CRM needs. Cuspera uses 844 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Frequently Asked Questions(FAQ)

for SpiceCSM Engagement Suite

What is SpiceCSM Engagement Suite used for?

SpiceCSM Engagement Suite is a CRM Software mainly used by its customers to Launch New Products and Enhance Customer Relationships by Engagement Management, Workflow Management and Helpdesk Management .

What are the top features of SpiceCSM Engagement Suite?

Dashboard, Recording and Capture information are some of the top features of SpiceCSM Engagement Suite.

What are SpiceCSM Engagement Suite alternatives?

IloveLeasing, YetiForce CRM, Nextiva Customer Relationship Suite and SymVolli are popular alternatives for SpiceCSM Engagement Suite.

Where is SpiceCSM Engagement Suite located?

SpiceCSM Engagement Suite is headquartered at Austin.
lightning

Peers used SpiceCSM Engagement Suite for engagement management and workflow management

SpiceCSM Engagement Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.78/5 ★

Read Reviews (99)
Custom Reports

4.56/5 ★

Read Reviews (166)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.78/5 ★

Read Reviews (99)
Custom Reports

4.56/5 ★

Read Reviews (166)

Software Failure Risk Guidance

?

for SpiceCSM Engagement Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for SpiceCSM Engagement Suite

SpiceCSM Profile

Company Name

SpiceCSM

Company Website

https://www.spicecsm.com

HQ Location

Austin

Employees

11-50

Social

Facebook Twitter

Financials

SEED