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Spark Chart vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Spark Chart low Failure Risk for Thematic low
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Comparison Summary

This comparison report of Spark Chart vs. Thematic is based on a specific set of business needs and context. The comparison uses 2067 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Spark Chart and Thematic

Spark Chart, Thematic, CustomerCount, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Spark Chart covers Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"Spark Chart has great flexibility to be used as a consulting tool. The customising and branding options are invaluable and the final product for our clients is very professional. The support provided by the Spark Chart team in survey development and... reporting was excellent and has helped us use the full range of the capabilities of the software. " - Shawn B

"We’ve made sense of thousands of open-end comments to understand what is driving NPS — (Thematic) helps tell a cohesive narrative between quantitative + qualitative data. " - Allison Schoer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Spark Chart

Focus area

Software Failure Risk

  • low

logo Thematic

Focus area

Thematic is better than Spark Chart for

Software Failure Risk

  • low

About

Survey Software to uncover hidden knowledge & ideas

Feedback Analysis Platform to Unlock the value of product

Financials

SEED

Business Need

Total Processes
(we found evidences for)

29

37

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (42)

Read Reviews (207)

measuring net promoter score

Read Reviews (11)

Read Reviews (90)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (9)

social media management

Read Reviews (21)

Read Reviews (12)

social media analytics

Read Reviews (12)

Read Reviews (12)

engaging on social media

Read Reviews (4)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (15)

Read Reviews (1)

engagement management

Read Reviews (9)

Read Reviews (24)

engaging and following up

Read Reviews (8)

Read Reviews (16)

communication management

Read Reviews (8)

Read Reviews (1)

sending & publishing communications

Read Reviews (7)

Read Reviews (1)

market research

Read Reviews (8)

Read Reviews (17)

helpdesk management

Read Reviews (6)

Read Reviews (23)

workflow management

Read Reviews (5)

Read Reviews (6)

content management

Read Reviews (3)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (11)

sales review & feedback

Read Reviews (0)

Read Reviews (7)

generation of new leads

Read Reviews (0)

Read Reviews (4)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting