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Compare Spotler CRM vs Shape Software

Comparison Summary

For Spotler CRM vs Shape Software comparison, Our AI algorithm looked at 3600 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Spotler CRM and Shape Software to solve their respective business needs.

Pros and cons of Spotler CRM and Shape Software

Spotler CRM is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with E-Mail where as Shape Software is focused towards Capturing Leads with Promotions and Lead Nurturing with Promotions .

Both Spotler CRM and Shape Software are CRM software, peers recommend Spotler CRM for contacts history where as Shape Software is more known for lead nurturing .

logo Spotler CRM

Focus area

Spotler CRM is better than Shape Software for

Software Failure Risk

  • medium

logo Shape Software

Focus area

Shape Software is better than Spotler CRM for

Software Failure Risk

  • low

About

The CRM That Grows With Your Business

CRM that connects team, applications, and clients in one centralized hub.

Age

2004

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

44

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management

creating contact list


engagement management

engaging and following up


campaign management

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


sales document management

proposal & quote management

contract management



social media management

social media analytics

engaging on social media

scheduling post to social media



relationship management


pipeline management


business development


workflow management


customer case management




training & onboarding



opportunity management


account management



follower management




segmentation and targeting



trade show marketing


sales call management



lifetime value management


billing and invoice management


advocacy management


lead qualification



competitive intelligence


conversion management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more
  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting