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SpotOn Loyalty vs Poket Loyalty Program Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SpotOn Loyalty vs. Poket Loyalty Program Software is based on a specific set of business needs and context. The comparison uses 948 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SpotOn Loyalty and Poket Loyalty Program Software

SpotOn Loyalty, Poket Loyalty Program Software, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SpotOn Loyalty covers Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

Poket Loyalty Program Software focuses on Loyalty Management, Campaign Management, Engagement Management, Customer Feedback Management with Promotions, etc.

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

"We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communic...ation. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers. " - Khoo Juan Lyn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Poket Loyalty Program Software for

Software Failure Risk

  • low

logo Poket Loyalty Program Software

Focus area

Software Failure Risk

  • medium

About

Loyalty Program to Turn New Customers into Regulars

Powerful tools to engage and excite customers

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

29

23

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


campaign management



sales incentive management


billing and invoice management


rating and review management


social media management

social media analytics


redemption management


communication management

sending & publishing communications


generation of new leads


engagement management

engaging and following up


helpdesk management


discount management


customer feedback management


segmentation and targeting


referral management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • promotions

  • coupons

  • user generated content

  • blogs

  • offline

  • point of sale

  • website

  • phone calls

  • mobile

  • See 6 more
  • promotions

  • coupons

  • user generated content

  • blogs

  • offline

  • point of sale

  • website

  • phone calls

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting