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Sprinklr Service vs Ambassify: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sprinklr Service vs. Ambassify is based on a specific set of business needs and context. The comparison uses 795 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprinklr Service and Ambassify

Sprinklr Service belong to a category of solutions that help Help Desk, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Service covers Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management, Communication Management with E-Mail, etc.

Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.

"Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus with...out it. " - Asher Yiftachel

"At KBC we believe that our advocates are a strong addition to our traditional media, that's why we started with Ambassify. In our first year alone, we got a 10X return on our advocate program. " - Domien Broeckx

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprinklr Service

Focus area

Software Failure Risk

  • medium

logo Ambassify

Focus area

Ambassify is better than Sprinklr Service for

Software Failure Risk

  • medium

About

Leading digital-first, proactive customer service solution.

Employee Engagement and Advocacy solution

Age

2009

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

35

33

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


customer feedback management

measuring customer satisfaction


communication management

tracking & monitoring communications

sending & publishing communications



contact list management


social media marketing



generation of new leads


products & pricelist management


lifetime value management



content management


campaign management


community building


training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve digital and social presence

  • See 1 more
  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more
  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting