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Startquestion survey vs Customer Thermometer: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Startquestion survey low Failure Risk for Customer Thermometer low
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Comparison Summary

This comparison report of Startquestion survey vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2338 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Startquestion survey and Customer Thermometer

Startquestion survey, Customer Thermometer, CustomerSure, Survio, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Startquestion survey covers Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankie...ta) team in July 2017. The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. " - Aneta Dobrakowska

"We were hugely impressed with Customer Thermometer’s modern and engaging interface, and the data we could glean at the touch of a button. The product is easy, clean to use and implement. It has truly enabled us to benefit from the gift of feedback i...n real-time. " - Michael O’Neill

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Startquestion survey

Focus area

Startquestion survey is better than Customer Thermometer for

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than Startquestion survey for

Software Failure Risk

  • low

About

Survey software for professionals and companies researching clients, employees and the community

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

46

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (75)

Read Reviews (300)

measuring customer satisfaction

Read Reviews (31)

Read Reviews (52)

measuring net promoter score

Read Reviews (16)

Read Reviews (57)

sales document management

Read Reviews (15)

Read Reviews (18)

contract management

Read Reviews (14)

Read Reviews (7)

digital signature

Read Reviews (1)

Read Reviews (8)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (75)

market research

Read Reviews (5)

Read Reviews (2)

social media management

Read Reviews (4)

Read Reviews (9)

social media analytics

Read Reviews (4)

Read Reviews (5)

contact list management

Read Reviews (4)

Read Reviews (21)

creating contact list

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (3)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

communication management

Read Reviews (1)

Read Reviews (27)

sending & publishing communications

Read Reviews (1)

Read Reviews (27)

rating and review management

Read Reviews (1)

Read Reviews (22)

engaging and following up

Read Reviews (0)

Read Reviews (42)

engagement management

Read Reviews (0)

Read Reviews (57)

engaging and following up

Read Reviews (0)

Read Reviews (42)

competitive intelligence

Read Reviews (0)

Read Reviews (9)

lifetime value management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (4)

customer case management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting