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Startquestion survey vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Startquestion survey vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 726 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Startquestion survey and ServiceGuru Kiosk

Startquestion survey, ServiceGuru Kiosk, CustomerSure, Survio, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Startquestion survey covers Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as ma...nagement and customer service, we wanted to get access to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. " - Aneta Kozłowska

"The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal s...pace, and is highly effective in my field of work!! " - Joe T.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Startquestion survey

Focus area

Software Failure Risk

  • low

logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than Startquestion survey for

Software Failure Risk

  • medium

About

Survey software for professionals and companies researching clients, employees and the community

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

NA

Business Need

Total Processes
(we found evidences for)

24

12

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales document management

contract management


helpdesk management



social media management

social media analytics


contact list management

creating contact list


loyalty management

customise loyalty program


rating and review management


sales review & feedback


campaign management


competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more
  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting