Comparison Summary
This comparison report of Startquestion survey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Startquestion survey and SurveySparrow NPS
Startquestion survey, SurveySparrow NPS, CustomerSure, Survio, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Startquestion survey covers Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to... offer the ability to create knowledge tests in the form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs " - Magdalena Gajewska
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
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SurveySparrow NPS
Focus area
SurveySparrow NPS is better than Startquestion survey for
Software Failure Risk
About
Survey software for professionals and companies researching clients, employees and the community
Survey Platform that turn customers into Promoters.
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
56
Total Goals
(we found evidences for)
3
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
-
Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
-
offline
-
omnichannel
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phone calls
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text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
-
chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High