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Startquestion survey vs SurveySparrow NPS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Startquestion survey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Startquestion survey and SurveySparrow NPS

Startquestion survey, SurveySparrow NPS, CustomerSure, Survio, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Startquestion survey covers Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

"Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to... offer the ability to create knowledge tests in the form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs " - Magdalena Gajewska

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Startquestion survey

Focus area

Software Failure Risk

  • low

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than Startquestion survey for

Software Failure Risk

  • low

About

Survey software for professionals and companies researching clients, employees and the community

Survey Platform that turn customers into Promoters.

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

56

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales document management

contract management

proposal & quote management


helpdesk management



social media management

social media analytics


contact list management

creating contact list


loyalty management

customise loyalty program


communication management

sending & publishing communications


knowledge management



rating and review management


engaging and following up


engagement management

engaging and following up


workflow management



generation of new leads


training & onboarding



competitive intelligence



performance management


sales incentive management




campaign management



sales review & feedback


lifetime value management




lead qualification


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting