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Startquestion survey vs SurveySparrow NPS: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Startquestion survey low Failure Risk for SurveySparrow NPS low
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Comparison Summary

This comparison report of Startquestion survey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Startquestion survey and SurveySparrow NPS

Startquestion survey, SurveySparrow NPS, CustomerSure, Survio, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Startquestion survey covers Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

"When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as ma...nagement and customer service, we wanted to get access to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. " - Aneta Kozłowska

"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Startquestion survey

Focus area

Software Failure Risk

  • low

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than Startquestion survey for

Software Failure Risk

  • low

About

Survey software for professionals and companies researching clients, employees and the community

Survey Platform that turn customers into Promoters.

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

56

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (75)

Read Reviews (264)

measuring customer satisfaction

Read Reviews (31)

Read Reviews (20)

measuring net promoter score

Read Reviews (16)

Read Reviews (86)

sales document management

Read Reviews (15)

Read Reviews (3)

contract management

Read Reviews (14)

Read Reviews (1)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (26)

market research

Read Reviews (5)

Read Reviews (36)

social media management

Read Reviews (4)

Read Reviews (26)

social media analytics

Read Reviews (4)

Read Reviews (13)

contact list management

Read Reviews (4)

Read Reviews (9)

creating contact list

Read Reviews (2)

Read Reviews (2)

loyalty management

Read Reviews (2)

Read Reviews (2)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

communication management

Read Reviews (1)

Read Reviews (22)

sending & publishing communications

Read Reviews (1)

Read Reviews (21)

knowledge management

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (1)

Read Reviews (3)

engaging and following up

Read Reviews (0)

Read Reviews (148)

engagement management

Read Reviews (0)

Read Reviews (195)

engaging and following up

Read Reviews (0)

Read Reviews (148)

workflow management

Read Reviews (0)

Read Reviews (25)

generation of new leads

Read Reviews (0)

Read Reviews (13)

training & onboarding

Read Reviews (0)

Read Reviews (12)

competitive intelligence

Read Reviews (0)

Read Reviews (7)

performance management

Read Reviews (0)

Read Reviews (5)

sales incentive management

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (3)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting