cuspera logo CUSPERA

Stratifyd vs CustomerLabs CDP: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Stratifyd vs. CustomerLabs CDP is based on a specific set of business needs and context. The comparison uses 1204 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Stratifyd and CustomerLabs CDP

Stratifyd, CustomerLabs CDP, Squirro, RecordSure, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Stratifyd covers Customer Feedback Management with Omnichannel, Helpdesk Management with Phone Calls, Social Media Management, Contact List Management with Phone Calls, etc.

CustomerLabs CDP focuses on Lead Tracking with Website, Engagement Management with Website, Event Management, Account Management, etc.

"We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. " - Eli Lilly

"I am now able to record specific events on Google and Facebook based on form submissions. I am able to make lookalike audiences without relying on Mailchimp anymore, this continuously updates my audience data without anymore custom creation. " - Liza Pujji

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Stratifyd

Focus area

Stratifyd is better than CustomerLabs CDP for

Software Failure Risk

  • low

logo CustomerLabs CDP

Focus area

Software Failure Risk

  • medium

About

Augmented Intelligence Platform to deliver real-time insights to the people who need them

Customer Data Platform to streamline your marketing operations

Financials

SEED

Business Need

Total Processes
(we found evidences for)

50

19

Total Goals
(we found evidences for)

12

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


social media management

social media analytics


contact list management


sales call management

call transcription



lead qualification

lead qualification: technographic



training & onboarding


workflow management


competitive intelligence


engagement management

engaging and following up


rating and review management



relationship management



products & pricelist management


sales document management

contract management


community building








account management


conversion management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • website

  • e-mail

  • video

  • social media

  • Facebook

  • See 2 more
  • website

  • e-mail

  • video

  • social media

  • Facebook

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting