Comparison Summary
Introducing Sugar CRM and 20NINE
Sugar CRM, 20NINE, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
20NINE focuses on Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.
"Sending personalized emails through Sugar Market generated a quote request for a $30,000 project on day one. Results like that confirm we’ve made the right choice. " - Barry Myers
"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
SugarCRM: #1 Rated Customer Relationship Management Software
Contextual software for small businesses aiming big
Age
2004
2014
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
104
28
Total Goals
(we found evidences for)
18
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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LinkedIn
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promotions
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video
- See 3 more
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e-mail
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phone calls
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social media
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LinkedIn
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promotions
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video
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High