Sugar CRM Overview
SugarCRM is the #1 rated CRM platform, helping businesses create lifelong customers through intelligent tools. A demo can be requested to see how the platform handles the work.
Use Cases
Customers recommend Sales Document Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sugar CRM.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sugar CRM.
Sugar CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Sugar CRM works with different mediums / channels such as Mobile. Offline. and E-Mail.
Sugar CRM's features include Dashboard, Recording, Personalization, etc. and Sugar CRM support capabilities include Chat Support, AI Powered, Phone Support, etc. also Sugar CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"CRM is only a good tool if you get your employees to use it." - JASON MAHER
Sugar CRM, Salesforce Sales Cloud, Zoho CRM, ConvergeHub, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sugar CRM
Top Industries
- Information Technology and Services
- Financial Services
- Manufacturing
Popular in
- Small Business
- Mid Market
- Enterprise
Sugar CRM is popular in Information Technology And Services, Financial Services, and Manufacturing and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Sugar CRM Use Cases
What Are the key features of Sugar CRM for Sales Document Management?
What solutions does Sugar CRM provide for Engagement Management?
How can Sugar CRM optimize your Workflow Management Workflow?
What Are the key features of Sugar CRM for Contact List Management?
What Are the key features of Sugar CRM for Helpdesk Management?
69+ more Business Use Cases
18 buyers and buying teams have used Cuspera to assess how well Sugar CRM solved their CRM needs. Cuspera uses 5210 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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CRM is only a good tool if you get your employees to use it. Testimonial By JASON MAHER |
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The customer journey changed a lot for us with Sugar. Now we can react faster. Testimonial By ROBERT AMPER |
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The number one item on our list was user experience. CRM is one of those business processes that you want people to adopt but they don’t have to; they can still get their job done without it. We felt like that was one of the major differentiators between Sugar and other platforms. Testimonial By CHRISTOPHER POLAND |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() JASON MAHER VICE PRESIDENT OF SALES Materion |
CRM is only a good tool if you get your employees to use it. Testimonial By JASON MAHER |
![]() ROBERT AMPER UNIFIN |
The customer journey changed a lot for us with Sugar. Now we can react faster. Testimonial By ROBERT AMPER |
![]() CHRISTOPHER POLAND IT DIRECTOR Tyson |
The number one item on our list was user experience. CRM is one of those business processes that you want people to adopt but they don’t have to; they can still get their job done without it. We felt like that was one of the major differentiators between Sugar and other platforms. Testimonial By CHRISTOPHER POLAND |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
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Computer Software
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Computer Software |
Case Study EMA Design AutomationRead More |
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Information Technology and Services
|
Information Technology and Services |
CASE STUDY UniteRead More |
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Information Technology and Services
|
Information Technology and Services |
CASE STUDY MVTecRead More |
Video
SugarCRM: A Better Way to CRM
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Frequently Asked Questions(FAQ)
for Sugar CRM
What is Sugar CRM?
SugarCRM is a customer relationship management and marketing automation platform for marketing, sales and services teams to achieve marketing automation and to collaborate across the entire customer lifecycle.
It primarily helps with lead management, inbound marketing, marketing analytics, sales forecasting, quote management and customer journey management. It can be deployed on the cloud or on prem.
It comes with built in automation and analytics.
What is Sugar CRM used for?
What are the top features of Sugar CRM?
Who uses Sugar CRM?
What are Sugar CRM alternatives?
Where is Sugar CRM located?
Sugar CRM Competitors
Sugar CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (16) |
Analytics | Read Reviews (137) |
Custom Reports | Read Reviews (769) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (16) |
Analytics | Read Reviews (137) |
Custom Reports | Read Reviews (769) |
Sugar CRM Integrations
Sugar CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Sugar CRM
Software Failure Risk Guidance
?for Sugar CRM
Overall Risk Meter
Top Failure Risks for Sugar CRM
Sugarcrm News
Sun State International Trucks Boosts Sales with SugarCRM AI-Powered Sales Automation and Revenue Intelligence - Business Wire
Sun State International Trucks increases sales using SugarCRM's AI-powered sales automation and revenue intelligence tools.
Azimut Direct Boosts Sales, Enhances Data Management and Saves 650 Hours with SugarCRM
Azimut Direct enhances sales and data management using SugarCRM's advanced CRM solutions, including sales automation, marketing automation, and customer service platforms.
SugarCRM Announces Sugar Sell and Sugar Market Now Available in AWS Marketplace - Business Wire
SugarCRM announces that its products, Sugar Sell and Sugar Market, are now available in the AWS Marketplace.
Sugarcrm Feeds
SugarCRM Appoints New Chief Customer Officer Lyndsey Valin
SugarCRM has appointed Lyndsey Valin as the new Chief Customer Officer.
SugarCRM Appoints Industry Veteran Bob Stutz to Board of Directors
SugarCRM has appointed industry veteran Bob Stutz to its Board of Directors.
SugarCRM Appoints David Roberts as Chief Executive Officer; Craig Charlton Transitioning to Chairman of the Board - Yahoo Finance
SugarCRM has appointed David Roberts as the new CEO, while Craig Charlton will transition to Chairman of the Board.
Sugarcrm Profile
HQ Location
10050 N Wolfe Rd, Cupertino, CA 95014
Employees
501-1000
Social
Financials
PRIVATE