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Sugar CRM vs Anthill CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sugar CRM vs. Anthill CRM is based on a specific set of business needs and context. The comparison uses 5535 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sugar CRM and Anthill CRM

Sugar CRM, Anthill CRM, Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.

Anthill CRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Campaign Management, Sales Document Management with E-Mail, etc.

"Sending personalized emails through Sugar Market generated a quote request for a $30,000 project on day one. Results like that confirm we’ve made the right choice. " - Barry Myers

"Great software and a cracking team…Anthill has made measurable improvements with our operations and processes as a result of the improved accuracy that the software provides. We’ve increased productivity in our ordering team by 44%, knocked a week o...ff our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill, delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach.” “We really like the streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time.” “Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve, have the technical expertise to get you there and are always open to new ideas or adaptions to the platform to help us get the most from it. " - MiddleTons

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sugar CRM

Focus area

Sugar CRM is better than Anthill CRM for

Software Failure Risk

  • medium

logo Anthill CRM

Focus area

Software Failure Risk

  • low

About

SugarCRM: #1 Rated Customer Relationship Management Software

CRM and Process Automation

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

104

25

Total Goals
(we found evidences for)

18

3

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


workflow management


contact list management

creating contact list


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads


social media management

social media analytics

engaging on social media

managing social media account

scheduling post to social media



relationship management


training & onboarding


customer case management


campaign management

campaign monitoring


opportunity management


sales call management

meeting management


pipeline management


competitive intelligence


conversion management



loyalty management

identify target customers

customise loyalty program


account management


business development


content management


knowledge management



lead qualification

lead qualification: technographic


products & pricelist management



customer feedback management

measuring customer satisfaction

measuring net promoter score





rating and review management


lifetime value management



trade show marketing




touchpoint management


channel management


billing and invoice management


referral management


sales incentive management


social media marketing





sales review & feedback



community building





advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve visibility

  • Increase customer life time value

  • Improve brand engagement

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Launch new products

Top Channels

Channels Used

  • e-mail

  • text SMS

  • offline

  • point of sale

  • phone calls

  • See 2 more
  • e-mail

  • text SMS

  • offline

  • point of sale

  • phone calls

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting