Comparison Summary
This comparison report of Sugar CRM vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 8759 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sugar CRM and BUSINESSNEXT (formerly CRMNEXT)
Sugar CRM, BUSINESSNEXT (formerly CRMNEXT), Salesforce Sales Cloud, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sugar CRM covers Engagement Management, Sales Document Management with Mobile, Contact List Management with E-Mail, Workflow Management, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"Sugar Discover Cuts Costs and Increases Sales Efficiency " - Daniel Elman
"CRMNEXT enables us to deploy smart, intelligent journeys resulting in faster fulfilment and go to market for our new products and services and lower cost of sales. It has boosted our capabilities to deliver superlative customer experience and furthe...r strengthen customer loyalty. " - Mr. Sanjay Gupta
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Sugar CRM
Focus area
Sugar CRM is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Sugar CRM for
Software Failure Risk
About
SugarCRM: #1 Rated Customer Relationship Management Software
The #1 CRM For Banking And Insurance
Age
2004
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
104
24
Total Goals
(we found evidences for)
18
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Manage risk
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Shorten ramp up time
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Improve digital and social presence
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Improve visibility
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Increase customer life time value
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Improve brand engagement
- See 15 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
