Overview: Sugar CRM and Salesflare as CRM Category solutions.

Sugar CRM and Salesflare cater to distinct organizational needs within the CRM landscape. Sugar CRM, with robust features like custom reporting and extensive data integration, appeals to large enterprises across diverse industries like IT and financial services. It's designed to support complex workflows and enhance customer relationships. Salesflare, though targeting a smaller segment, focuses on sales engagement and communication, particularly benefiting companies in marketing and advertising. Its ease of migration and AI capabilities appeal to businesses seeking streamlined operations.

Sugar CRM: SugarCRM is the #1 rated CRM platform, helping businesses create lifelong customers through intelligent tools. A demo can be requested to see how the platform handles the work.

Salesflare: Salesflare simplifies admin tasks for B2B small businesses, integrating with Google & Outlook. It fully automates CRM using existing data and offers mobile functionality.

Sugar CRM and Salesflare: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Sugar CRM facilitates sales document management, engagement management, and workflow management. read more →

Salesflare supports engagement management, engaging and following up, and communication management. read more →

Business Goals

Sugar CRM assists in enhancing customer relationships and acquiring customers, with a focus on increasing sales and revenue. read more →

Salesflare is geared toward goals like increasing sales and revenue, acquiring customers, and improving internal communications. read more →

Core Features

Sugar CRM stands out with analytics, extensive data integration, and custom reports. read more →

Salesflare is known for its AI-powered features, compliance, and ease of migration. read more →

Vendor Support

Sugar CRM offers 24/7 support, along with chat, phone, and email support. read more →

Salesflare provides 24/7 support, with phone and email support as additional options. read more →

Segments and Industries

Sugar CRM serves large enterprises, focusing on sectors like IT services and financial services. read more →

Salesflare caters to various segments, with a notable presence in marketing and advertising. read more →

Operational Alignment

Sugar CRM integrates well with operational workflows of large-scale, complex businesses. read more →

Salesflare aligns with organizations looking for efficient communication and streamlined operations. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Export

Read peer / expert warnings.

Data Import

Read peer / expert warnings.

Support

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Others

Analytics

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

AI Powered

Read peer / expert warnings.

Most deployed common Use Cases for Sugar CRM and Salesflare

How can Sugar CRM and Salesflare enhance your Engagement Management process?

Sugar CRM and Salesflare are both effective for managing customer engagement. Both tools provide features for tracking customer interactions, setting reminders, and following up with leads. Sugar CRM is more comprehensive, allowing for a wider range of customization and integration. Salesflare focuses on ease of use and integration with Google Workspace. However, both platforms have limitations; Sugar CRM requires technical expertise for installation and configuration, while Salesflare's automatic follow-up features are not fully developed.

"...I can keep my documents, status and follow up vi the calendar function really helps keep everything in one place...." Peer review by User

"...Salesflare allows me to do data entry, effective email follow-up and logging of interactions while I work my way through my list...." Peer review by Jakob K, Front End Engineer, Internet

What benefits does Sugar CRM and Salesflare offer for Sales Document Management?

Sugar Crm and Salesflare both manage sales documents but have different strengths. Sugar Crm offers a wider range of functionalities, including quotes, projects, and a product catalog. Salesflare excels at automatically gathering contact information from various sources, including social media profiles and email signatures, saving users time. However, Salesflare lacks features for products, estimates, and contracts.

"...A CRM with a tight partner community, strong work flows and automation rules, with easy integrations a plenty!. Ability to quickly and easily parse through the contact data, including sales quotes and order forms...." Peer review by Andrew M., Solutions Engineer, Computer Software

"...It gathers data from social profiles, emails and professional email signatures...." Peer review

What makes Sugar CRM and Salesflare ideal for Contact List Management?

Sugar Crm and Salesflare both provide a way to manage contacts. Sugar Crm allows customization for specific industries. Salesflare focuses on sales and revenue production. Sugar Crm has a more complex setup, with features like reporting and lead conversion, while Salesflare emphasizes automation and integration with email systems. Both tools have limitations in areas like interface design and mobile app functionality.

"...Helps us track our contacts and allows us to establish customer relationship management...." Peer review by User in Real Estate, Real Estate

"...Primary features of Salesflare include interaction tracking, website tracking, lead management, opportunity prioritizing, predictive lead scoring, contact and document tracking, a contact database, sales intelligence, automated lists, revenue insights and funnel analysis...." Peer review